My connection is about as far away as you can get and still have service. In fact the techs were surprised I could connect at all. They tell me the same thing. I did have one technician stop by and improve my up load speed by 300% but the down stream side is still below the 758 they advertise. I've stopped holding by breath for an improvement. I think it's just there typical song and dance for people like us. I do however keep an eye out for something better. There are other options satellite and over the power lines is even possible but much more expensive. We have cable here and I'm wondering when they'll wise up and offer service for computing only at or near the same price. The cable companies are really feeling the pinch as DSL continues to steal there customers. My guess would be that the satellite companies maybe moving into there market soon as well and good, the cable companies have been gouging the consumer long enough.