Spyware, Viruses, & Security forum

General discussion

Drsktop Takeover

by nancy48us / July 3, 2004 4:15 AM PDT

On my sons computer, on the Desktop, pop-up after popup appears. When you try to close them out, even more appear. I have Ad-aware, Spy-Bot and Spyware Doctor on his computer. It has also shut off his firewall. It causes system crashes repeatedly and it will not let me connect to the internet. All updates from Windows are on the computer (including the new one from Friday). He is running WinXP Home. Any help is greatly appreciated, but I'm thinking that I am going to have to reformat his computer and reinstall Windows.

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Re: Drsktop Takeover
by Marianna Schmudlach / July 3, 2004 5:07 AM PDT
In reply to: Drsktop Takeover

Download cwshredder here Close all browser windows and click on the fix/next button.

After you are done:

Download Ad-aware from here: http://www.computercops.biz/downloads-file-292.html
Install by double-clicking on the downloaded file.
After installing but before running, update Ad-aware by using its Globe icon.
After updating, shutdown and restart Ad-aware.
Ad-aware is ready to scan and clean your system following these steps:

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
"Unload recognized processes during scanning."
Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
"Let Windows remove files in use after reboot."
Press "Scan Now"
Check option "Use Custom scanning options"
Check option "Activate In-Depth Scan"
Press "Select drives\folders to scan"
Select the active partition which is usually C:
Press "Next" to let Ad-aware scan your drives...
If it finds "bad" files and registry keys, press "Next" again
Right-click in that pane and choose "select all"
Press "next"
When it asks to remove all checked items, Press "OK"
Close Ad-aware, reboot your system and go on to Step 2 below.


Spybot S&D
The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

Install by double-clicking on the downloaded file.
Run Spybot S&D from desktop icon or Start menu.
Press "Search for updates" button to get list of updates available.
Press "Download updates" button.
Close all IE windows and close & restart Spybot S&D.
Press "Check for problems" button.
Have SpyBot remove all it marks in red by pressing "Fix selected problems".

Close Spybot S&D, reboot your system .

Problem gone?

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Re: Drsktop Takeover
by nancy48us / July 3, 2004 5:25 AM PDT
In reply to: Re: Drsktop Takeover

How can I do that if I cannot connect to the Internet?

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Re: Drsktop Takeover
by Marianna Schmudlach / July 3, 2004 5:53 AM PDT
In reply to: Re: Drsktop Takeover

Do you have a second computer?? Or a friend or neighbor??

It can be put on a floppy !

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Re: Drsktop Takeover
by nancy48us / July 3, 2004 6:14 AM PDT
In reply to: Re: Drsktop Takeover

yes I can use my computer (which I did to send previous questions). Also I tried his again and I did momentarily connect to the internet but then it crashed within a minute and now, again, will not let me connect.

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Re: Drsktop Takeover
by Marianna Schmudlach / July 3, 2004 6:28 AM PDT
In reply to: Re: Drsktop Takeover

did you download cwshredder to a floppy and put it on his computer and let it run and fix ??

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Re: Drsktop Takeover
by nancy48us / July 3, 2004 12:29 PM PDT
In reply to: Re: Drsktop Takeover

Did Everything you said to do and still not running correctly. I really do appreciate all your help. Now I have no clue as to what it is. Guess I'll just reformat it, and start fresh.

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Re: Drsktop Takeover
by Marianna Schmudlach / July 3, 2004 1:40 PM PDT
In reply to: Re: Drsktop Takeover

Please go to http://209.133.47.12/~merijn/files/HijackThis.exe
http://www.mjc1.com/mirror/hjt/
http://downloads.net-integration.net/HijackThis.exe

and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log as a .txt file, and copy and paste its contents into your next post.

Most of what it lists will be harmless, so do not fix anything yet.

Post here:
http://www.computercops.biz/ or
http://www.wilderssecurity.com/

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Re: Drsktop Takeover
by LarryD / July 3, 2004 5:13 AM PDT
In reply to: Drsktop Takeover

unwanted popups that appear when you aren't on the internet, the problem is Messaging Services (which SHOULD be disabled). Messaging Services can be used to force pop up ads on your computer, even if your browser is not open! The average home user doesn't need this service.

Here is how to disable:

* Click start / run...
* Type services.msc
* Scroll down to messaging
* Right click and select Properties (or double click)
* Set to STOP
* Set start up type to DISABLE
* Click Okay

Learn more at TackTeck's "Stop Mysterious Popup Ads in 2000/XP" http://www.tacktech.com/display.cfm?ttid=210

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Re: Drsktop Takeover
by nancy48us / July 3, 2004 6:16 AM PDT
In reply to: Re: Drsktop Takeover

That was done previously, but Thank You Larry for your response and help.

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Nancy: 3 ideas from a know nothing ...but forest for trees:
by tobeach / July 3, 2004 4:03 PM PDT
In reply to: Drsktop Takeover

Lavasoft Adaware has run into a new nasty(& yours sounds nasty) called VX2. They have had to creat a special plug-in to tackle it. Available form their dwnld page.Once you've dwnloaded, check its version 1.0.1 not just 1.(upgraded)(check properties with a right click & version tab). Exe it and let it instal in Adaware under the plug-ins button.
Then run it.Worth having for the future if not this prob.
>Has he a hosts file in his browser? I didn't think I did but when went to look, there was one placed by an invader which listed every AV & Anti-spyware & help site I know of (exceptAVG!!!). This prevented connecting to any of those sites which being first user intent, might have looked like no connection. If so delete.
>>Did you turn of the System Restore before cleaning attempt? Keep it off till reports clean cause any old point could be re-infecting!! Same goes for CWShredder use.
>>> Sorry! 1 Extra: A recent virus (Sasser?) had a symptom of constantly rebooting the puter. Could you have a double whammy at work? That plus the hijacker?
Do you own a chain saw &/or battle ax? Little levity to save some of your hair! Good luck! Happy

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