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drives d and e not detected by windows

well,i finally gave up on my old cd-writer drive,and had a new cd-writer installed(liteon)but now have big problems.after installing the new cd-rewriter,drives d and e dont show up anywhere on my computer,not in my BIOS,not in device manager,and "my computer "just shows me having a floppy drive and drive c.so of course my burner wont work because windows says i dont have any cd-roms on my computer at all.whats weird is that when booting my machine or put a cd in my new drive,the light flashes normally,but won't play because of this problem.i really need help with this,but i must say i am very much a novice about hardware,i can't seem to grasp the slave/master settings,i, just not smart enough i guess,and i dont even know if thats what's causing this.if someone could explain it to me kind of"dumbed down,lol)what steps i should try next,any help greately appreciated.OS IS XP sp2,the new cd-rewriteris "liteon cd-rewrite52x32x52"model number SOHR-5238S06C

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You should always make it clear what

In reply to: drives d and e not detected by windows

specifically drives D and E are, they can be hard drives, partitions of hard drives, CD drives et al. Seems that you mean the two optical drives.

Who installed them, or is it it, How are they jumpered?
What ports are they/it on. Did you install Nero or other CD writer software at the same time. With XP there can be conflicts with Roxio, because MS usaes a version of Roxio. Here's one link with a possible solution.

http://www.pcwarfare.com/cd-cdrw-dvd/roxio.uninstall.takes.drives.htm

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drives d and e not detected by windows

In reply to: You should always make it clear what

i didnt install any cd software,because windows says i have no cd-rom drives,thats the drives d and e im talking about.neither cd-rom will play,because they aren't being deteteced by windows,"my computer"says i only have my floppy drive and c drive since the burner was installed.a freind of mind who is not a tech but had put my last burner in did it,but he can't come back until next week,and im getting low on free space so i'm hoping to figure it out before then.i know nothing about jumpers or primary/slave settings,sorry

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I'm guessing a jumper issue

In reply to: drives d and e not detected by windows

cdroms aren't really happy with a Cable Select (CS) setting, and if they are the same gray cable, you have to jumper one as the Master and one as the Slave....then you have to make sure that the end of the cable is plugged into the Master and the middle connector is plugged into the Slave.

Now....in addition to this, certain dvd-roms don't work well as a Master....so you may have to swap the jumpering to find out which one is happy there.

I would start with one cdrom device at a time jumpered as Master and then boot up to see if it's seen....then once it has been recognized, jumper the second one as the slave, hook it up and see if they both get seen or if they both disappear.

If all else fails, try the CS (Cable Select) setting for both of the devices, but make sure you are using one of the new 80-wire cables rather than an older 40-wire cable. You can usually tell you have a new one because the end going onto the motherboard is blue, the Master connection is black, and the middle one is gray.

TONI

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I'm guessing a jumper issue

In reply to: I'm guessing a jumper issue

i'm still having no luck.i have a question about the white plugs that are on the back of the cd-drive,they say p4,p7,p5,etc,do they need to be plugged in any certain way,because some are hooked up,and some aren't connected to anything.

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White plugs?

In reply to: I'm guessing a jumper issue

are you talking about the power plug with four prongs? If so, there is only one way that it should be plugged in with a power connector coming from the power supply......red wire facing the red line on the side of the gray cable.

The gray cable coming from the motherboard also gets plugged in only one way...the red line down the side facing the red wire of the power connector.

The only other 'plugs' on the back of a cdrom would be sound connectors that go from the cdrom to the sound card or the motherboard if you have on-board sound, and most cdrom devices today don't even need that plug connected anymore.

In between the gray cable and the power connector are the pins that are for jumpering according to Master, Slave, or Cable Select and use only a small two-pin jumper cover (vertically, not horizontally).

Please identify what you are looking at and describing....

There is a possibility that your gray cable has gone bad and needs to be replaced.....pretty inexpensive at under $10 so make sure you get an 80-wire cable if you need to replace it.

TONI

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Here's a link to a picture of the back

In reply to: I'm guessing a jumper issue

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