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Drives d and e missing

by Sandra / April 23, 2004 5:01 AM PDT

Hello I am tehno illiterate. I have an IBM Pentell III. Recently my d and e drives have disappeared. When I go into My computers, the drives are no longer listed. When I put in a c.d. - nothing happens. I would appreciate any troubleshooting suggestions in plan language. Thanks for any help you can offer.

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Re:Drives d and e missing
by frankzxcv / April 23, 2004 5:59 AM PDT
In reply to: Drives d and e missing

for starters, click on
in the little text window type in

click on
"setting up disks"
to the right, you'll see a reference to

open it and
tell us what you see - fj

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Re:Re:Drives d and e missing
by Sandra / April 23, 2004 6:43 AM PDT

Thank you for your message Frank. When I go to Help and type in Disk Management, it says there are no relevent files. Ihave tried typing in setting up disks as well. Any other thoughts? Sandra

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Re:Re:Drives d and e missing
by smoke / May 16, 2004 6:44 PM PDT

when i place a cd in the drivers d or e nothing happend no lights or readings the computer keep's
asking to insert the cd when i allready did

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Re:Drives d and e missing
by JMarchi / April 24, 2004 1:13 AM PDT
In reply to: Drives d and e missing

Are both the D and E drives CD drives?

It is pretty common for CD drives to die and when one does it frequently results in the other one not showing up. What you can try is unplugging one of them and seeing if the other works. You may have to re-jumper the second drive to get this to work however, and that may be beyond your capability.

There is also a known problem where uninstalling EZ CD Creator from a system can result in the CD drives disappearing due to a problem with the registry. Did you uninstall any software?

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Re:Re:Drives d and e missing
by Sandra / May 10, 2004 9:36 AM PDT

Thank you very much for responding. I am sorry I did not receive your message sooner but was out of town. Yes, I did uninstall Easy CD Creator. I was having problems with it not copying properly. I was also given an updated version from a friend and installed it. This created other problems with my computer so I uninstalled it as well. Any ideas on what I can do now to regain these drives? Again, thank you for taking the time to respond. Sandra.

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?My CD drives have vanished (from Explorer, Device Manager, etc.)?
by R. Proffitt Forum moderator / May 10, 2004 11:05 AM PDT
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