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Rant

Driverwizard - Good Product - non existant customer service

Nov 26, 2011 9:34PM PST

Re: http://www.driverwizard.org/

I purchased a copy of DriverWizard less than 10 months ago, and it has been an excellent product and installed numerous driver updates. However a week ago for some reason, it advised me that I needed a driver update which it refused to install. DriverWizard indicated that I should re-paste my licence code, which I did - still nothing apart from being directed to the Home page where apparently I have to pay again, after 10 months?? An email requesting help has so far failed to ellicit a response, guidance or help. I am just not impressed.
Has anyone else had the same problem with DriverWizard.org? Can anyone recommend an alternative?
Many thanks
Fixer48

Discussion is locked

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Why alternatives?
Nov 26, 2011 9:41PM PST

These "Driver utilities" are never recommended in these forums as the errors they cause are too common. System drivers do not need continuous updating; there's a common view, "if it isn't broken, don't fix it' and that applies to drivers as well.

It's a shame you decided to purchase this software since you can always visit your computer makers' web sites, or if not them, the hardware manufacturers' web sites themselves, if and when you need updated drivers to solve problems.

But since that software's licence has now expired I wonder why you would want to fork out even more money for an alternative.

Mark

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http://www.driverwizard.org/
Feb 9, 2013 10:44PM PST

I had the same thing, had a contract for 2 years, after 9 month wanted to run it , no way they want me to pay agai, even the company that cash the money is involved, just useless that company, was sending e-mail after e-mail, just terrible those people, I buy no more products like driver up date etc... no more, just go to the hard ware vendor, all those non sence
just don't buy from those people anymore, have 100 of offers every day that anoy's my surfing, I delete all thos self installers, good thing is when buy , use pay pal, then you have a chance to get your money back I guess
best regards
Svensilver