I'd try the Dell Forum here on CNET or Dell Tech Support.
Let us know how it goes.
Is there such thing as a program that can scan your computer for drivers, and show if they're up to date? I have a Dell laptop, and have tried the Dell driver scanner utility, but it just hangs at the loading page. Going to the Dell website and entering my computer service tag is fruitless as well because it just gives me a bunch of drivers for devices that are similar but aren't quite the same as the ones on my machine. I have tried Device Doctor, but I get a lot of false positives. Does anyone have any ideas? Oh, and I want it to be free if possible.