When I see this, I swap the drive out and see if the problem vanishes. It saves people a lot of time and money.
Bob
my friend had a new motherboard put in her Hp computer and since getting it back the dvd/cdrw drive is screwy. it will play a dvd with no problem but does not even recognize when a cd is inserted. ive tried factory music cds, cd-r, cd-rw, makes no difference. updated firmware and drivers, uninstalled and reinstalled. no conflicts show up in device manager and windows correctly identifies the drive as "philips dvd cdrw". thanks for any ideas, i'm afraid its hit the end of the road ![]()

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic