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Dreaded Blue Screen on all new computer

by danielbal / November 24, 2006 4:48 AM PST

I have built a computer using an Asus Motherboard, P4 2.8 Dual Core, 2GB Ram, plus new video PCI EXP card.
I originally wanted to use my existing hard drives but could not get them to boot up so I bought a new SATA drive and disconnected my old drives. Now I can not get the operating system to load. No matter how I set the BIOS (RAID, AHCI, IDE) the machine stops when it gets to the part where "Setup is starting Windows". This is after the setup program loads all it's files into RAM. Within a few seconds after trying to start Windows, I get the blue screen that says Windows has encountered a problem and has shut down to prevent damage to my computer. It gives a stop address that I notice is always the same. Everything in the computer is new at this point, how do I find the problem? Is it possible that the BIOS settings don't match the driver for the hard drive? Any help on what to do next would be greatly appreciated. Dan

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Or some part is defective, incorrect.
by R. Proffitt Forum moderator / November 24, 2006 5:04 AM PST

Imagine the poor builder that encountered a too small power supply, bad ram or other bad part. Even more fun are most boards have out of date BIOS or drivers on a CD that have defects. All these lessons are learned first hand for most.

What to do with the new machine? Call up the maker/suppliers and ask what parts to return. Remember that XP is vulnerable and any number of pests will attack it on a new install. Hint? No connection to the internet, install XP SP2, firewall before connections.

Bob

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Dreaded Blue Screen
by danielbal / November 25, 2006 6:16 AM PST

Since having these problems I have upgraded the power supply to 600 Watts and have upgraded the CPU cooling fan. I am wondering if one of the RAM sticks could be bad as the stop address is always the same. I was looking for more help than "call the manufacturers". I have already tried that and they blame the trouble on the other componenets.

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Wrong forum.
by R. Proffitt Forum moderator / November 25, 2006 6:24 AM PST
In reply to: Dreaded Blue Screen

This is the wrong forum but the issue is simple. Are the makers supplying you diagnostics for the parts? (No) This leaves us to guess which part is at fault. So far the possible parts are RAM, CPU and motherboard. Why? That glaring crash at the same address.

I'll take it that you don't have spares for each to swap out. Since it's dead and you followed the advice about a reload then it's time to ship the whole mess back.

Bob

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Wrong forum
by danielbal / December 2, 2006 9:18 AM PST
In reply to: Wrong forum.

Thanks Bob. I have just found a local expert that volunteers his time at one of the community centers. I am going to see if he can help before I start sending things back. Some of this stuff I have had for several months and I doubt whether they will take it back at this point. Anyway, thanks for your replies. Dan

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