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Question

dramatic hacking

I've got 10 computers all destroyed, data OS firmware or bios passwords, I can't use them. My blog has been half erased.I had to change printers 12 times in 3 years, and also the last one has been tampered. Mobiles? I've lost count of how many I've bought and returned because they don't work, the network is off or is redirected or filtered. On my sim card I've found more than 40 hidden contacts unknown to me. Facebook friends erased by the hundreds and the rest substituted with strangers. Photos, notes and chats erased too. All my emails erased, content modified, and today I've found out hidden contacts on gmail in groups all in sort of Arabic writing. Unix systems in my macair has 4020 files and folders, a technician told me it's been used as zombi or jumper. It was only 2 months old and I can't use it. Not to mention all the things that have disappeared from my home and the continuos acts of vandalism to my property. Nasty people in this world... Who can help?

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All Answers

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Answer
I'd have to know more.

In reply to: dramatic hacking

I have a few clients with troubles like you but they use Torrents, cracked software and go to bad web sites. There's not much I can do for them about prevention of the problem. Since I know them, I don't preach but nod a lot and reload the OS and in the case of phones have to once in a while re-flash the phone as the new nasties are quite invasive.

I think you need local support like my clients that can't deal with this.

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Answer
Need a full cleanup

In reply to: dramatic hacking

Reset all computers, reset router, reset printer, reset phone.
To reset a computer: remove power cord, remove cover, remove little round battery on motherboard. Wait 10 minutes then reinstall battery. This resets the computer BIOS to factory condition.
To reset a MacBook Air: Consult Apple tech support online for simple instruction to reset your MacBook.
To reset a router: most routers have a small pinhole. Insert the pointed end of a paper clip into the reset hole and press gently and hold for 15 seconds. This resets the router to factory condition.
To reset printer: consult printer manufacturer's tech support on how to reset.
To reset phone: Consult phone maker's tech support online or user guide for reset instructions.
To clean and reset computer hard drives or SSDs: After resetting the BIOS of the computer you must disinfect the hard drive(s) before using the computer. Go into the BIOS setup screen (or UEFI screen) and select the DVD/CD drive as the "first boot device". Press F10 key to "Save and Exit" from the BIOS. Obtain a copy of the "Ultimate Boot CD" or download a free copy of Puppy Linux operating system and burn it onto a CD or DVD. Insert the disc into the DVD/CD drive of the computer and turn the power on. The computer should boot up to the Puppy Linux or Ultimate Boot CD. This may take a minute or two. Then locate a view of the installed hard drive(s). Right-click on each drive and select "Format". There are a couple of other settings available which you probably don't need to adjust. Click OK to proceed. A warning message will appear that all data on the drive will be destroyed. Click OK to proceed. After formatting is complete, you can either install Puppy Linux on the hard drive as your operating system or insert your Windows install disk (or USB flashdrive) and install Windows. Do not connect to any network yet. First, on a different computer download a good anti-virus anti-malware program such as Avast, Norton, AVG, Panda, etc. Just one good one and you better pay for a premium version. Look for a multi-computer deal that allows you to install the anti-virus/malware on several computers. Do not reconnect .

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it's worst than I thought...

In reply to: Need a full cleanup

There's a lot of Apple technicians doing in this hacking thing. When I asked for help at the genius bar people they've installed stuff as if my computer was one of theirs in the store... Modem is kernel settings altered, factory reset is useless, same for the printers. All my devices are under the remote control of a mobile virtual network operator. There are a few engineers handling the lot. Including my library card. Apparently every library in the eastern suburbs. My macairs are disconnected from the os, but if you dig a little there's the terminal and they have disabled all commands to see exactly where are they from. It looks like all apple agent can access it from all over the world.
Police doesn't do anything.
All my medical records have been modified or deleted or created. No good.

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Answer
Time for Linux

In reply to: dramatic hacking

Go to osdisc.com site and get a copy of a popular Linux distro on LIVE DVD. You can boot to it and run a full operating system from the DVD, but anything you want to save must be to an HDD or flashdrive, since a DVD is "read only". If you like it, then later can install to HDD. You can see a list by popularity at distrowatch.com site. Favorites among most are Ubuntu flavors, Mint flavors, Zorin OS, Manjaro, Elementary OS. Watch youtube videos on all of them, see which attracts you the most. Best security you can get.

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Answer
Modem Hacked

In reply to: dramatic hacking

Hello,

The way it look, your modem has been hacked since your 10 computers and your mobiles have been affected. It is important to ensure your modem has WPA2 encryption set along with the proper security settings. Modem/router firmware should be updated and a new password for modem access needs to be set. Also, antivirus scans need to be ran on all of your computers to flush out any viruses. Since Facebook account contents were altered, too, you may want to consider contacting Facebook to have a possible recovery looked into. In the end, the key is to have a strong modem/router password with strong modem security settings in place to prevent attacks on local home or office networks.

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