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Question

Dr web false positive

Dec 23, 2014 1:38PM PST

Has anybody had a hard time dealing with drweb when it comes to false positives?

I have been submitting to them countless times asking to white list our program but still they do not and drweb is the only virus guard that detects our program

Discussion is locked

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Answer
Sorry
Dec 23, 2014 11:44PM PST

But false positives are a way of life now with some 100K new pests a day going up. What's not funny?

The classic Hello World in Visual Studio is flagged by some antivirus suites even though it's just hello world.

While annoying you find yourself putting a note in your app that Dr. Web will do this and your company is investigating this and has reported it to Dr Web.
Bob

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Answer
Is it the same problem you had with McAfee?
Dec 24, 2014 12:40AM PST

I'm going to presume this is not the same false positive you referred to in your thread about McAfee.

The same thread where you felt it necessary to create another user ID, to back up your point. I would kindly ask you not do the same again.

Thanks in advance,
Carol

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Answer
hmm
Dec 24, 2014 3:00AM PST

Well we were advised to write to drweb's ceo in this case to have it white listed.

And to answer Carol. no this is not the same issue I was talking about, however Neela Kurdinger is someone who works with me in the same company so it is possible to have the same IP address. My apologies if this has affected anything

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So is this the same NSIS issue?
Dec 24, 2014 3:16AM PST

The thing is, that NSIS may be capable of doing bad things so in today's world it may not be possible for AV suites to give that a pass.

If this is NSIS, and you are a software house, maybe it's time to write your own installer or try other installers.
Bob