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General discussion

DownloadMusicInc.com - is this a bogus site?

Jan 12, 2007 4:54AM PST

Hi. I was searching for a good legal music service and came across this site : DownloadMusicInc.com
They claim they were voted the #1 music download site "as seen on CNET, MTV, Yahoo, etc." I did a search on CNET and couldn't find anything regarding this site!
Does anyone know anything about it? Their service looked good to me, but I became suspicious when I tried to exit and a popup appeared offering me a better deal that was only good until midnight.
Any help or input would be appreciated.

Discussion is locked

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Dispute letter with credit card company
Mar 2, 2007 4:49AM PST

I just did the dispute letter with the credit card company giving them all of the info they requested--transaction number, date, your actions to correct the situation--etc. In the letter I included a little bit of info about this company and many others being a SCAM and that what they've letting you download is ILLEGAL and I didn't want any part of it.
I haven't officially heard from the credit card company yet but saw the charge was taken off my on-line statement. I had not actually paid off that charge on my credit card yet because it wasn't due until the end of Feb. and I didn't have any other charges on it. After giving my credit card number to these yahoos I stopped using it and got another credit card
Downloadmusicinc.com also stopped responding to my emails so I didn't even try anymore--just decided to let the "big boys" at the credit card company do it.

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(Even AOL is on it.)
Mar 1, 2007 1:20PM PST
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down load music location
Mar 4, 2007 3:12AM PST

I sent an email asking the support team where exactly download music is located and this is the response I got

The office I am currently working out of is in Sherwood Park, Alberta
Canada.

so does any one know how to file a complaint against them to the better buisness bureau? I started to fill one out but they want to know the postal code for sherwood park and when I checked there are quite a few listed for sherwood park alberta canada, anyone out there willing to help me and others get our money back??

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These Companies and the supposedly independent Review sites
Mar 5, 2007 2:19AM PST

I have checked out all the Music and TV and Review sites with the WhoIs data base and information and email adresses that are on the Web Sites. They are all interconnected either having the SAME- zip codes, SAME servers, SAME registers, SAME names appearing in whois, SAME web page templates, SAME etc.... I would suggest burning your money before giving it to these companies, because at least you will get a little warmth from it that way. As for complaining to BBB or anyone else Please DO so, so that others may be saved from being ripped off. As for the postal code for them in Alberta they could be anywhere as I have called a few numbers and all of them were Home/Private numbers, if you have a phone number suggest you use reverse phone number search at 411 dot CA.
Thanks/Jammer1957
PS These are the Lowest of the Low because of the bogus review site garbage.

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i got ripped off too!
Sep 18, 2007 10:07AM PDT

I bought the $44 unlimited lifetime membership....well y'all know the rest of the story....anyway, there is a site where everyone can repost this company as a rip off! It's through The Bad Business Bureau and here's the link to it:
http://www.RipOffReport.com

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A lesson for us all.....
Mar 8, 2007 2:05PM PST

If it's too good to be true, it probably is.

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ktreb, it's not quite that simple...
Mar 8, 2007 2:29PM PST

I agree with that statement. "Too good to be true" is almost always a ripoff waiting to happen. However, in this particular case, the website seemed to be legitimate, the supposed endorsement of CNET and others made everything seem all that more credible. I consider myself well educated. Every now and then I make a mistake; this was one of them. Evidently others have made similar mistakes. I'm only here to offer a testimony for others BEFORE they make that mistake.

I am happy to report a victory. I received credit back from downloadmusicinc.com on my credit card. In full. How? I never let up with my emails and requests. Also, I never stated or implied to the company that I thought they were fraudulent. I was always polite and I only stated facts. After receiving the same "you should expect to receive your refund within 5 business days" email, I contacted my credit card company via email, including a cut-and-paste copy of the email I received from downloadmusicinc.com. I then sent a reply email to downloadmusicinc.com stating my appreciation, AND I told them I had forwarded their email to my bank. That's it. Two days later, I noticed the credit on my card. I contacted the credit card company to confirm; I recieved a FULL refund. No dispute required. Hope this helps you all. Good luck!

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I suppose
Mar 10, 2007 8:05PM PST

And maybe I should have expanded on my answer. What I've realized after looking through most of the posts on this thread is that while everyone is talking about how they got ripped off, no one has considered that they are purchasing this software for illegal purposes.

Download.com seems legitimate and actually the software itself is legal and legitimate, if it actually works. Does everyone realize this is filesharing software? There are perfectly legal and legitimate purposes for filesharing. However, music and movies isn't one of them. People pay for the software thinking they have the right to download as much music and movies as they want because they paid. This is simply not the case because most of the material shared through sites such as this are copyrighted and thus illegal to upload or download, unless you are the copyright owner (you created the content).

On the bottom of Download.com's website is a disclaimer that "the purchase of membership,however, is not a license to upload or download copyrighted material". I imagine this disclaimer is to cover their butts. Sites similar to theirs, such as Limewire, BearShare, Kazaa and others have similar disclaimers. They are rather shameless in their advertising about what you can download, though) Downloading and sharing copyrighted material is stealing and could result in a costly lawsuit.

The RIAA (Recording Industry Association of America) has been vigorously pusuing file sharers/downloaders, most recently 50 college students at Ohio University. They're offering this "great" (insert sarcasm here) deal in which each student can settle out of court for $3000. Actually this is a small price to pay if you consider the cost of hiring a lawyer, for anywhere between $175-$300+ an hour for the dozens or hundreds of billable hours it would take to fight a lawsuit. Lose the lawsuit and you could potentially face hundreds of thousands or millions in fines. But apparently no case has made it to court because most settle.

So, the lesson here is if you ever see a site that claims that you can download all of the songs and movies you want and can do anything you want with them for the low price of the software (or free, for that matter), run away!!!!! This is the too good to be true part.

So, how do you legally get music?

1. The old fashioned way - buy one cd at a time as your budget can afford it.

2. Legal online stores, such as iTunes and WalMart, where you can buy one song or the whole album as a digital download.

3. Via subscription

There are legal subscription services, such as Rhapsody, Napster, and Zune Marketplace that allow you to download as much as you want for a monthly fee. But you can't just do anything you want with the songs. You can't burn them to cd, you can only transfer to a limited number of devices, and once you stop paying, they stop playing (they incorporate DRM to enforce this).

eMusic and Audio are also subscription services, but the monthly fee you pay determines the number of downloads you get per month. You won't be downloading thousands at a time, minimally you get around 40 and they go up if you pay more. However, once downloaded the songs are yours to keep and you can burn as many times as you want and download to as many devices as you want (while not violating copyright law of course). These songs are in mp3 format, so they don't incorporate DRM.

There you go.

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Gee, thanks...
Mar 10, 2007 9:09PM PST

Wow! I certainly feel as though I've been educated. How about the rest of you who purchased from this company thinking you were paying for a legitimate music download service? Don't you fee smarter?

I suppose it would be difficult to believe, but I had no idea it was that type of service when I bought it. The website clearly misleads people by showing supposed links to various categories of music. After the Napster lawsuits in the early 00's, I think we all know filesharing of copyrighted material is illegal. I certainly did not purchase this software for the purpose of obtaining music illegally. The fine print at the bottom of the page did not catch my eye until I investigated the company further...after I had purchased the "service."

I deeply resent your implication that I willfully committed an illegal act. The fact is, this software is NOT on my computer and no illegal downloading has taken place. I am simply a deceived consumer, who purchased what he thought was a legitimate service; very obviously I, like many others, was wrong.

The entire purpose of my posting has been to tell other people about this scam in order for them to avoid making the same mistake. I am only here to HELP people. I received a refund and I shared how I did it. I'm not certain what your purpose is on this thread, but you very obviously are not here to help. Your sarcasm and sharp remarks are heard and understood. Perhaps you should find a different outlet to vent your holier-than-thou attitude. Nobody on this particular discussion needs it.

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I Agree!
Mar 10, 2007 11:22PM PST

Wow! I certainly feel as though I've been educated. How about the rest of you who purchased from this company thinking you were paying for a legitimate music download service? Don't you fee smarter?

Yes I agree with you! I feel so much so smarter since ktreb( I think that is the name of the poster ) seems to assume that we purposely joined an illegal music website, which we did not. The only thing I feel that we are quilty of is trusting this download music site! I never even used the service as soon as I found out it was a scam I started working towards getting my money back and so far nothing, but I am not giving up! I have been trying to list them on better buisness bureau but they need more info, so if anyone out there can help please send the info to junetwin2@yahoo.com
Thankyou! I need to know exactly where download music is located out of , state or providance, and zip or postal code.

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Wasn't trying to be sacarstic
Mar 11, 2007 6:06AM PDT

Wasn't assuming that you and others were willfully trying to commit an illegal act. Actually, many don't realize that they are violating copyright law when they fileshare copyrighted material. And like you, many don't realize that it is filesharing software. And many don't remember or even know about the Napster lawsuits and what is going on today with the RIAA. And yes, the advertising on their site is extremely deceptive.

Like you, I am only here to HELP people. I'm just trying to warn people to stay away from such services. Having had my say, I am done with this thread. Happy

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Downloadmusic.com
Mar 11, 2007 5:13AM PDT

I mistakenly referenced download.com (a CNET site) , when I meant to say downloadmusic.com just in case I confused anyone.

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DownloadMusicInc.com
Aug 3, 2007 12:30AM PDT

YEP! I've done the same thing! Paid my money based on the advertisement as "#1 music download website" by MSN, CNN, cNet,etc.!

I've wasted my money! Shouldn't we be able to get them on something? False advertising, or something? They misrepresented themselves, took our money & haven't delivered!

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Awesome Service for me!
Sep 20, 2007 9:56AM PDT

At first, I had an issue with this site. The client they sent me had almost no available downloads. It looked like the client had connection problems due to bad coding. They sent me another one when I complained and asked for a refund. That was in February. Since then I've had ZERO problems and gotten any and all songs I've wanted. Quick downloads, no fake files, no trojans or anything like that. No popups. Excellent.

I mean it, the site really has worked well for me. Sorry you all had problems. Are you sure you didn't get redirected by a site hijack or something?

Good luck,

Stormy

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me too
Sep 24, 2007 1:51PM PDT

I havent had any problems with the software either, the only thing now that I dont have the same computer with me and I cannot find the site (obviously) to download it again, is it possible to burn the file and add it to this computer, or does anyone know where I can find the cabos sofware on the net?

thanks