Audio & Video Software forum

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Downloading Windows Media Player 11 and WMP 10

by peted6 / June 16, 2008 10:57 PM PDT

Hello All,

Each time I try and download either new media player, I get the error message below:

error creating process <c:\DOCUME~1\PETE~1\LOCALS~1\Temp\IXP000.TMP\setup.wm.exe /P:C:\Documents and Settings\Pete#6\Desktop\wmp11 ~windowsxp-x86-enu.exe>. Reason: The system cannot find the path specified

I have tried to download straight from the site, into a folder in my prgram files and to save it to my desktop and run from there.Same message each time.

Windows XP Home Edition - Inspiron 6400

I have also tried to remedy the situation by deleting all files from my C: Windows \ temp folder. 6 files however will not delete, claiming they are in use by another program. 5 of these are 0kb in size and one .DAT file is 16KB.

Please can someone help! I need the program to run Channel 4's On Demand service.

Many thanks.


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Does your account start with a number sign?
by R. Proffitt Forum moderator / June 19, 2008 10:27 AM PDT

And make sure that these directories exist.

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not sure
by peted6 / June 19, 2008 11:49 PM PDT

im not sure what you mean by this?

if you mean my sign in name it is down as Pete#6

This has been the same for 2 years and never a problem before.


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by R. Proffitt Forum moderator / June 19, 2008 11:53 PM PDT
In reply to: not sure

I will not elaborate why this is now but not then an issue. You are more than free to ask why to the software makers but I wanted to share there are known issues when the account name is not "plain".

Again, it's not up to me to tell you exactly why this matters since I didn't write the software. I am only pointing to a known issue. To test this out, create a new account that is just "Pete" and see if it works.

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by peted6 / June 20, 2008 12:12 AM PDT
In reply to: "Pete#6"

Thanks Bob for your help,

I will give it a go.


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