Computer Help forum

General discussion

downloading stalls

I'm trying to add updates to my HP Pavilion 554e desktop, so that I can install the Windows SP 2. I need the SP2 to get iTunes to work. The SP2 will not complete a download, after several attempts. The HP site tells me to update the HP software first; however, the service packs take several minutes to dl & then they stall. I wonder if it is because the updates are older, since I purchased the compter over 3 years ago. I have a cable modem & all other programs work well. Can you help? Thank you.

Discussion is locked
You are posting a reply to: downloading stalls
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: downloading stalls
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
I've had this problem

In reply to: downloading stalls

But I managed to solve it after freeing up space on my hard drive. Additionally, you may wish to clear the temporary files, run spyware and virus scans, and so on. Finally, make sure you actually have the other, older updates installed, too. To erase unnescesary files, you can go into START - PROGRAM FILES - ACCESSORIES - SYSTEM TOOLS - DISK CLEANUP

Hope this helps

- Nick

Collapse -
Jme, Try Installing It This Way...

In reply to: downloading stalls

Download the full SP2 installer file from the link below. (It's a large file, about 266 MB, so you'll need a broadband connection.) Once it's downloaded to your computer, burn a backup copy with a CD-burner so you can use it later if need be.

Windows XP Service Pack 2 Full Download

Once that's done, follow the procedures in the link below, then run the installer file.

Preparing Your Windows XP Computer For SP2

It should do the job for you.

Hope this helps.


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.