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Question

Downloading MSOffice2013 after uninstalling MSOffice365

Hi all,
-Windows 8, Sony Duo 11 laptop
-Downloaded Windows Office 365 trial for 30 days off the website
-Purchased Windows Office 2013 Student for 1 computer
-Can't install it!

I have tried:
-control panel's uninstall a program - didn't work when I tried to reinstall
-Microsoft's fixit program which didn't work
-and another program which deaned all traces of MSoffice from even the registry
I still get an error of "something went wrong oops" when I try to reinstall.

Help me please.

http://i.imgur.com/mC7iIyY.png

This is the error message, the setup does not get past 0%.

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All Answers

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Answer
Uninstall Office 365 Trial First...

In reply to: Downloading MSOffice2013 after uninstalling MSOffice365

Use the Control Panel uninstall first.. If it doesn't work, then try the freeware version of the Revo Uninstaller from the link below.

http://www.revouninstaller.com/revo_uninstaller_free_download.html

After the trial version is gone, and all other Office versions if there are any, then install the new 2013 version.

Hope this helps.

Grif

Collapse -
If Grif's advice ...

In reply to: Uninstall Office 365 Trial First...

doesn't help take advantage of the free installation help Microsoft offers with its products. You paid for that help when you purchased the product.

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