Spyware, Viruses, & Security forum

General discussion

downloading and installation

by Muski10 / July 3, 2010 5:54 AM PDT

I am trying to download an antivirus but i recieve an error message"error occur during unpacking"my antivirus is outdated vbut i cant download another one.please advice.
system ;windows xp
proffesional
version 2002
service pack
computer;intel(R)

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try this
by RogMJ007 / July 3, 2010 8:53 AM PDT

Muski10,

You will have to uninstall your old Av before installing the new one. Make sure you have the uninstall tool for your old Av as it removes most remnants so the new Av will install. Do these step disconnected from the internet.

Dan

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You can also try using AppRemover
by Donna Buenaventura / July 3, 2010 9:43 AM PDT

from http://appremover.com to scan your computer for existing antivirus or scanners and let it remove them or the remnants that is maybe causing the unpacking of files to stop.

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