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General discussion

Download problem

Apr 28, 2004 10:15AM PDT

When attempting to download, hear a song clip, etc., I get message "Internet Explorer is unable to download from (address) cannot find file, or file does not exist". It's a recent problem, as I had no trouble in the past. Using Windows ME. Can anyone help?

Discussion is locked

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Re:Download problem
Apr 28, 2004 9:38PM PDT

Does this happen with all files you attempt to download, or just a select few? If it's only a select few, there's the possibility that the file's location on the net has moved, and the link you clicked to get there was not properly updated.

Try downloading a couple of files (popular programs such as winzip) from download.com to see if it will work. If it doesn't, reply back.

Also, in your next post, please tell us what version of Internet Explorer you have, and what type of internet connection (dialup, cable, dsl, etc.) you use.

Dan

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Re:Re:Download problem
Apr 29, 2004 6:07AM PDT

Explorer V 6.0.2800.1106 - DSL connection - happens with all files. Window opens, file appears to begin to download, window pops up "Explorer cannot..." file
still appears to be downloading in background.
Tried to download statement from Courttv.com, also tried to play music clip on cdnow.com - same message. I CAN download attachments in e-mail. Thanks.

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Re:Re:Re:Download problem
Apr 29, 2004 7:55AM PDT

1. A possible reason is if the McAfee Safe & Sound is installed on a system, you will need to contact McAfee for a resolution or patch or remove the program McAfee Safe & Sound through the Add/Remove Programs applet.

2. With IE open, click Tools, Internet Options, and then click the Security tab, click each of the four "zones". Click the button Custom Level... and in the Settings: section check all items for a dot denoting an item as Disabled and if founded, Enable -- particularly in the section titled, "Downloads".

3. If the download option Always ask before opening this type of file is Null, files downloaded are automatically saved in the Temporary Internet File (TIF) folder and opened by the associated program. You are therefore not prompted for a location, [Q177976].

4. "Internet Explorer Window Closes When You Click a Download Link (Q268976)."

5. "Internet Explorer 5.5 Browser Window Closes When You Click a Link to Download Files (Q275290)."

6. "Cannot Download with Internet Explorer (Q29932Cool."

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Carter, Some More Possibilities
Apr 29, 2004 9:20AM PDT

BROKEN DOWNLOAD PROMPT FIX:

If you click on "download" and no longer get a dialog box asking if you want to "save the file to disk" or "open from this location", how can you get this function back?

There are a few things you may want to try. One is to right click on the file you want to download and choose "Save target as..." and then it should prompt you to put it in a specific folder. This should revert your settings to prompt you to save to disk and place it in a
specified folder when you left click to download.

The other option is to check your registry settings. Go to RUN,
type REGEDIT and go to the following keys:

HKEY_CLASSES_ROOT\exe (filetype) and HKEY CLASSES ROOT\exefile
Double-click on EditFlags, and change the
value from d8 07 01 00 to d8 07 00 00, then close Regedit.

If that doesn?t help, then I suggest you click on the links below and try the registry edits indicated. The exact error message that you get may help with identifying the problem. Although there are instructions in the first link on a registry backup, you should always make a complete backup of your registry before making any changes. Immediately below are instructions on how to do so. You may want to print out the info.

IF YOU HAVE NEVER DONE THIS BEFORE, BE CAREFUL. Click on Start-Run. When the box opens type in "Regedit" (without the quotes). Click Ok. When the Registry Editor window opens, Click on Registry in the upper left corner of the window, choose "Export Registry File". When the next window opens, be sure of the location where you are saving it to and give the file a name like Backup. Click "Save". You now have a backup registry that can be double clicked and will replace the new one you?re going to make, IF you make any deletions you don't like.

Here are the links and you might want to try this one first.
Error Locating Object Handler

A similar fix, but with fewer registry entries removed:
Error Message: Error Locating Object Handler

Similar instructions for similar error message. Check the Internet Explorer versions here too.
Error Locating Object Handler

Hope this helps.

Grif