This is often a sign of malware. Grif writes to download those on another machine and let's read what Grif writes at http://forums.cnet.com/5208-6122_102-0.html?messageID=3175667&tag=forums06;posts#3175667
I have purchased the above package I have received an invoice for receipt of payment and the license key but I am unable to get pass the first step of download. I have read your trouble shooting and tried to "run" and "save" but still keep receiving a failed download message. I have left it for a period of time and tried again to no avail. I am running off Windows XP

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