Windows Legacy OS forum

General discussion

Download error message

by nondaj / November 1, 2003 7:35 AM PST

When I try to download some programs I get an error message "1722 Windows installer package" did not load see your administator. Does this mean I shall have to reintall Windows XP?


running WinXP Pro
mozilla and IE browsers
Pentium 4
512 Ram

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Re:Download error message
by R. Proffitt Forum moderator / November 1, 2003 8:12 AM PST
In reply to: Download error message
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Re:Re:Download error message
by nondaj / November 1, 2003 12:42 PM PST

One article gave a link to reinstall the installer but it did not mention WinXP - only Win98 systems. Can I still use the link with WinXP Pro

Another article said "Problem is caused by unsuccessful install/uninstall of software through MSI engine. Problem will disappear if user runs installer again.

Where is the installer program to run again - am not clear on this.

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Re:Re:Re:Download error message
by R. Proffitt Forum moderator / November 1, 2003 8:42 PM PST
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Windows Installer - PART I
by Cursorcowboy / November 1, 2003 8:57 PM PST
In reply to: Download error message

1. Windows Installer (Q310598) is not just an installation program; it is an extensible software management system. Windows Installer manages the installation of software, manages the additions and deletions of software components, monitors file resiliency, and maintains basic disaster recovery by using rollbacks. In addition, Windows Installer supports installing and running software from multiple sources, and can be customized by developers who want to install custom programs.

2. Error codes returned by the Windows Installer functions, MsiExec.exe and InstMsi.exe (an SDK Documentation).

3. Windows Installer Error Messages have an error code of 1000 or greater. The error codes numbered 1000 to 1999 are ship errors and must be authored into the Error table. The error codes numbered greater than 2000 are internal errors and do not have authored strings, but these can occur if the installation package has been incorrectly authored (an SDK Documentation).

4. Supplemental reading:

a. How to Enable Windows Installer Logging in Windows XP (Q314852).

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Installer error 1722
by delirium / January 29, 2005 4:32 PM PST
In reply to: Download error message

No you don't have to reinstall windows.

There is a hiden system folder in windows root folder. To be able to reach it you have to click tools / folder options in windows explorer and then under view tab you should unselect the "Hide protected system files"
Go to windows folder and then filder named "Installer". There should be a number of *.msi files. One or more of them will have a sftware producer reference in the properties/summary under Title or Author. Those files can be deleted.

Example:
I had a roblem installing Norton 2004. In the Installer folder I found those *.msi files that contained Nortom Internet Security under properties - summary tab. I deleted them.

THEN YOU SHOULD RESTART YOUR COMPUTER and run the instalation of a produc you are trying to install.

DO NOT FORGET TO "HIDE BACK" THE FILES YOU PREVIOUSLY UN - HID.

GOOD LUCK!

----------------------------------------------------

This is quite a probbable solution for most software instalations. If it soesn't help you should remove your installer and reinstall it.

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(NT) (NT) delirium, this thread you responded to is from 2003
by roddy32 / January 29, 2005 9:58 PM PST
In reply to: Installer error 1722
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delirium !
by Papa Echo / January 29, 2005 11:44 PM PST
Happy
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