1. The Copying dialog (containing two folder icons with page images moving between them) may appear when attempting a download but the File Download dialog may not. In any case, a download does not happen.
a. A possible reason is if the McAfee Safe & Sound is installed on a system, you will need to contact McAfee for a resolution or patch or remove the program McAfee Safe & Sound through the Add/Remove Programs applet.
b. With IE open, click Tools, Internet Options, and then click the "Security tab" (Click to see an example screenshot), click each of the four "zones". Click the button Custom Level... and in the Settings: section check all items for a dot denoting an item as Disabled and if founded, Enable -- particularly in the section titled, "Downloads".
Note: You may want to keep hand notes just in case you want to return anything to the prior setting for some reason.
2. If the download option Always ask before opening this type of file is Null, files downloaded are automatically saved in the Temporary Internet File (TIF) folder and opened by the associated program. You are therefore not prompted for a location, [Q177976].
a. Instead of clicking a file to download, right-click instead and choosing Save Target as..... A context window will be rendered where you can check the box for this option.
b. If you want to be prompted for a download location for a given file type:
(1) Open My Computer/Explorer, View, Folder Options.
(2) On the File Types tab, click the appropriate file type in the Registered File Types box wanted.
(3) Click Edit, and then select the Confirm Open After Download check box. Click OK twice to close.
3. When you try to download a program (.exe) or zip (.zip) file, Internet Explorer may display a blank Web page that contains an ActiveX icon in the upper-right corner which can occur if an add-in program or ActiveX control on a computer has been uninstalled or deleted and entries for the add-in program or ActiveX control remain in the registry. To resolve this issue, close Internet Explorer, start the Registry Editor and delete the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Plugins\Extension
Note: When viewing the system registry key at this location, the only recommended value key which should be listed in the right window is (even thouth the entire Extensions key itself may be removed):
{Default} ""
4. Supplemental reading:
a. "Error Locating Object Handler (Q180553)."
b. "Internet Explorer Window Closes When You Click a Download Link (Q268976)."
c. "Internet Explorer 5.5 Browser Window Closes When You Click a Link to Download Files (Q275290)."
d. "Cannot Download with Internet Explorer (Q29932
."