1.) You'll want to repost your question in the download.com forum where it will be seen by download.com staff...they don't visit Forum Feedback.
2.) Keep in mind that the average response time is around 3 days, and the upcoming holidays complicates matters. Technical support personnel will still be around but likely short-staffed, so be patient. I'm sure they will get to your report as soon as they can.
Regards,
John
For 2 days, Download.com does not updated with the number of program downloads and user reviews.
I have download at least 10 programs but the number of the "Total Downloads" is stuck and does not move....
I sent an email to the support but nothing done and its still stuck.
Whem you rate a program, you can see it in the program page but NOT in the category page as it was until 2 days ago.
If someone here can explain me what is going on and why the number of the program downloads does not move, I am waiting....
Thanks in advance

Chowhound
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