Brand new double wall oven installed and does not work. Error cd-1, controls overheat hot to touch display, bottom oven fail. Called Samsung, got a retail ticket. Repair person will not respond to calls or text messages. Finally called, Saint he would order part based upon what her thought, did not set an appointment and hasn't called back. Terrible product and terrible service. Bought as is at Sears store that closed. Sears would not sell warranty said you get 12 mo manufactory warrenty. Bought extended from Samsung (thank God) but it's been almost a month and no cooking going in. Never ever again would I but from Samsung for appliances.

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