c:\users\<username>\appdata\local\temp definitely looks like Windows Vista or 7.
Since you don't tell what you do, we can't tell what you do wrong. Probably you do it allright, but something is wrong.
But since you didn't tell where you downloaded it from, what you downloaded, what the installation instructions are, what you do, what the FAQ on their site says or their customer service (if it's a paid program) say about this problem, it's impossible to say what's wrong.
Kees
hey guys ever time i try to install double twist on my pc it says download failed. heres a screen shot of what happenes to make it easier for you guys to help. http://www5.picturepush.com/photo/a/8883753/img/Picture-Box/DTfail.jpg what am i doing wrong?

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