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Question

DONGLE PROBLEMS

by Jul 30, 2013 1:44PM PDT

Hi
I have a DOS program that requires a dongle in the 25 pin printer port that I very sucessfully run in a windows XP pro window on two different computers. Recently I purchased a third computer a Gateway on e-bay that had a XP pro clean install and when I try to run the program I get the message "HASP not found" I've been to the BIOS and device mgr and have changed many of the settings with no luck. All the settings in device mgr on the two computers that run the program are the same as the one that won't find the dongle. Today I took an old HD that has nothing but MS_DOS 6.1 on it and hooked it up and the program works and finds the dongle. I believe this dongle is made by SAFENET it is a model HASP4. I'm not sure if this a software or hardware issue. I've spent endless hours tryiny to fix this with no luck. Can anyone help?

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3 Posts
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Answer
I can't guarantee much
by Forum moderator Jul 30, 2013 2:20PM PDT

But if I recall most of these expected the LPT port to be at a specific address. The DOS TEST isn't good enough since you may have to install motherboard and other drivers but given the lack of machine detail I'd ask its maker for a detailed XP install procedure.
Bob

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Still No luck
by jake_1213 Aug 6, 2013 1:27PM PDT

Bob,
Thanks for the reply, The computer in question is a Gateway E6300 an older computer. I searched Gateway for driver updates and installed them. I checked intel and installed the lastest BIOS updates Hey this computer rocks for $40 bucks but it still won't find the dam dongle and thats what I need it to do..Jake

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Just ideas. Not saying it's a cure.
by r. proffitt Forum moderator Aug 7, 2013 1:58AM PDT

1. Try all PARALLEL port modes.
2. Try another parallel port card.
3. Don't get hung up that the DOS test passed. Use ideas 1 and 2.
4. Drivers. Always a swamp ride. Get the maker to detail the install. I don't own this model so I can't do that.
Bob

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