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Does this mean one of my hard drives crashed?

by TexasMike1541 / April 21, 2009 3:21 AM PDT

Hi, I am new to this forum and didn't know where else to turn for my PC problem. I would appreciate any advice you all might have.

I have 2 Samsung HD322HJ 290GB harddrives set up in RAID 0 formation. Usually, when my computer boots up it has them listed right underneath each other like this and says:

Samsung HD322HJ Serial#12345678.... Member Disk(0)
Samsung HD322HJ Serial#12345678.... Member Disk(0)


However, today I went to restart my computer after having some problems with microsoft office randomly saying I couldn't open it because it wasn't installed and the startup screen gave me a bunch of information that i couldnt read at first because it happened so fast but i noticed that the RAID configuration had changed to this

Samsung HD322HJ Serial#12345678.... Member Disk(0)
Samsung HD322HJ Serial#12345678.... Error Occured(0)

Now the computer won't boot up at all and I am completely lost on how to fix it. Any ideas?

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Does this mean one of my hard drives crashed?
by Samsung_HD_Tech Samsung staff / April 21, 2009 11:39 AM PDT

TexasMike1541,

I'm not even sure where to begin diagnosing that issue. I might suggest trying 800-SAMSUNG and asking to speak with a Tier-2 specialist to see if they can help you diagnose the issue. I just don't have enough hands on experience with RAID. If that doesn't work, a good repair technician might also be able to help.

--HDTech

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Crashed hard drive
by jturba / April 22, 2009 11:46 PM PDT

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