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Resolved Question

Does someone know the cause of my bluescreen?

Mar 28, 2017 1:16AM PDT

Hello!

My pc restarts randomly and i dont know what causing this.

The dump file:
==================================================
Dump File : 032817-27953-01.dmp
Crash Time : 28-3-2017 09:32:53
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff801`d77727ec
Parameter 3 : ffff9000`1930ca50
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+14e7c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.14393.953 (rs1_release_inmarket.170303-1614)
Processor : x64
Crash Address : ntoskrnl.exe+14e7c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\032817-27953-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 14393
Dump File Size : 412.556
Dump File Time : 28-3-2017 09:35:42
==================================================

Discussion is locked

Djev_97 has chosen the best answer to their question. View answer

Best Answer

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That code.
Mar 28, 2017 9:14AM PDT
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@R. Proffitt
Mar 28, 2017 10:05AM PDT

C:\Users\DevinPC>chkdsk
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.

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never mind
Mar 28, 2017 10:07AM PDT

got it
thanks for ur reply

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That's an interesting error in itself.
Mar 28, 2017 10:22AM PDT

Grif and I are running into PCs that CHKDSK with the /F fixes some odd crashes/issues so be sure to get that done on all drives.

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Thx! R. Proffitt
Mar 29, 2017 3:07AM PDT

Thanks you i tried it and didnt get a blue screen now for 1 day
I will keep updating if it happens again

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Answer
Re blue screen
Mar 28, 2017 1:26AM PDT

Since there can be many causes, nobody knows.
But https://www.google.com/search?q=0x0000003b might help to find it.

If no luck, your choice is to go the software side first (that is: go back to your latest working image or to factory conditions to see if that solves it) or to the hardware side (that is: run hardware diagnostics or find a repair shop).

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Re blue screen
Mar 28, 2017 1:41AM PDT

Thank you for replying.

I did a recovery 3 weeks ago because i had this same problem.
So far so good 3 weeks had no problems till today.

Maybe this crash is 1 in a time (i hope)

(P.s. it's a self build pc, it's over 3,5 years old now)