* Log in to Hotmail - ideally with the account you have a question on, but any account will do.
* Click on Help, in the upper right corner of the Hotmail page.
* Click on View other Help suggestions or contact us near the bottom of the left hand side of the resulting page.
* Select Other - Contact MSN Hotmail in the Category drop-down list.
* Fill out the contact form.
I don't know how quickly Hotmail Support responds to messages posted there, but it's the only way in I've found so far.
As far as I can tell they do not have a customer service phone number or any kind of rapid response for their free services.
Good luck
Mark

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