Docking station detection problem

I have bought Gold Touch HDDS-U3 docking station, I plugged both usb cables to the computer (one to SSUsb port and one to regular port), waiting for 30 minutes while it was turn off (for battery charging). After that I insert a 3.5' HDD and turn it on. Nothing happen. there is no red or green light and the device doesn't appear in Disks Management.

How can I make it work??

* I have windows 10


Discussion is locked

Reply to: Docking station detection problem
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Docking station detection problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -

UPDATE: now I can see a new disk in Disk Management, but it say "no media". I tried to change the letter but it didn't help.

- Collapse -
Link was unclear on 3.5 inch HDD power.
- Collapse -

ok, but in the product page they say it can..
that's weird, because in device properties it seems all fine.
another thing, it says that it's a ASMT 2115 USB Device. may this relate to the problem?..

- Collapse -
Still would be a first.

The accepted power for a 3.5 drive when you plan a PC is 20 Watts. Even 2 USB ports gives you 5 Watts.

A little short.

- Collapse -
I wonder how this device can do it while...

no other company can. And what is this about waited 30 for charge?

- Collapse -
Your experience so far tells me they can't do this.

If I need a 3.5 inch adapter I use a powered model.

- Collapse -
I have no idea..

Thank you for your comments

CNET Forums

Forum Info