First of all *forgive me if I'm wrong as I haven't used Outlook in quite a while now* I believe if you go to File > Export there's an option where you can export i.e. backup all of your email.
Have you tried a repair or uninstalling/reinstalling Office?
Also, the one extra email thing is actually a known bug with Outlook. There's the possability of a virus but I would suggest *if you haven't already* trying an uninstall/reinstall first to see if that doesn't clear up the problem.
Trend Micro offers a free online scan at http://housecall.trendmicro.com/ which you can try as well.
Hi, i'm using win xp pro and outlook, zonelabs firewall. I'm also using a broadband router. I also use anti virus and ad aware regularly.
Been having some weird things going on with some rather important documents eg, large bits deleted, short letters turned into 500 page documents all with weird unreadable jumbled characters. Obviously this is a huge problem, and i am suspicious about it as it's the documents that are potentially important.
Also in outlook it keeps telling me i have one more unread e-mail message than i actually have.
Firstly i'm wondering if the outlook thing is a virus of some sort. As for the document tampering if that's the right word, i'm worried i've been hacked.
It's a stand alone machine also. Anyone else had problems like this? Any ideas what i can do other than just back up and stay the hell offline???
Also is there a way i can back up my e-mail messages?
appreciate any help thanks