Question

Do thermal receipt printers scale?

I'm setting up a pos system for my retail store and I already found a software that allows me to manage inventory and transactions. Unfortunately, the receipts are not customizable and the use up an entire pdf page. Before I purchase a printer for receipts, I'd like to know if thermal printers will scale the page down to the size of the paper. It doesn't have to be pretty, just show the details of the transaction.

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Answer
Re: printer

Most likely, such things are done in the driver, not in the printer. So you ask the manufacturer. That would even be the advice if it is done in the printer, since not all printers are created equal.

Asking the sales person in the shop for a demo would be fine also. Just take such a pdf with you on a USB-stick and see how it prints from their PC (assuming your POS-server runs Windows).

Kees

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I've spoken to a few manufacturers already

One in particular said "Unfortunately, that is a software function and would depend on either the invoicing software or the print driver. We sell 2 types of printers, the xPrinter and the Dymo. The xPrinter does not include that functionality within it's print drivers but the Dymo might". I think I'll take your advice and do a demo in the shop.

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Answer
I'm going with no.

If there is scaling, (Kees noted it too) it's in the printer driver. In the past the software was very much tied to only certain printers. With printer drivers that helped but your found software is unknown here. What if it was that old system that only used a line of printers?

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Its Sage One, a browser based ERP

So I'll be printing off browsers like google chrome. Or I could save the receipts to pdf and print from there.

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Sounds like a lot of work.

Many shops I worked with tossed out thermal printers as a laser printer can be had for so cheap today. Thermal printers are great for vertical solutions. Yours is not a vertical system so a more generic printer would be just as much and likely to cost same in operation.

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I agree

But I'm not alone in this venture and the others are insisting on thermal printer paper so it falls to me to make it happen one way or the other.

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(NT) So you write up the procedure and done?
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For the receipts, pretty much

But that's not the whole of my responsibilities to the stores.

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(NT) At least this part is nearly over.
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I sort of got an answer

It scales. but the resulting receipt isn't very clear. I'll need to fiddle around with the font settings, maybe change page orientation till I find something that works. Thanks for all the support guys.

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