Since you omitted the full model number or a link to the LG web page for the product, how can folk add more to your findings?
So I have a new LG 5.1 Home Theatre System but for some reason when I go into SmartShare I don't see any files, just empty folders. Now all these files I want to view are ".mkv" files so I was thinking maybe the surround sound system doesn't recognize .mkv files. Can anyone clarify?
BTW I have two LG Smart TV's that work perfectly and show all files.