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General discussion

Do I need a new TV or not?

Jul 11, 2009 10:31AM PDT

I have a Toshiba 50" HDTV that runs through a Denon receiver. We also have a HD DVR.

In the last three months we have lost the ability to get a non HD TV signal - only the HD channels come in. The rest are either totally unwatchable or have a wave along the top 10" of the screen.

We get the same waves when we plug a Wii into the front AV connections.

Lastly, we have recently noticed small triangular bars on the top right of the screen, even on the HD channels.

I have tried all the fixes with Directv and they say the picture distortion is a result of my cables - which it can't be since we have the same issue when we plug in the Wii.

The question is - we are looking to replace the TV with a new plasma - but does this sound like a receiver issue or a TV issue? I would hate to spend $1500 on a new TV and then have to replace the receiver on top of it.

Any thoughts or ideas are appreciated.

Discussion is locked

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I am confused.
Jul 11, 2009 11:36AM PDT

You have HD through over-the-air or through DirecTV? If it's through DirecTV, then you don't have a tv problem, from my logical point of view.

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Break it down
Jul 11, 2009 1:18PM PDT

I would start by marking all my cables so you know where to put things back and then pull it all apart. (If you have changed setting in your TV and/or receiver as much of a pain as it is I would go to every menu and lable the menu and each setting in it and what it is set to.

Now, reset your TV to factory. Pick you poision as where to start, but the combinations are feeds to TV first, no other crap in the mix.

If you have a HD DVD it should play SD discs also. Start with an HD disc and say either an HDMI or Component connection to the TV, see if it works. If it does it means that there is likely nothing wrong with the input channel you used on your TV or the output on your HD DVD.

Then pull that out, using the same imput to your TV if possible hook up your Direct TV. First, check with Direct TV and make sure you don't have some package where you don't get 480i stations, like some funky HD only option although I have never heard of it.

Test your Direct TV on HD material and SD material, if it works then you know again that input on your TV is OK and you Direct TV is OK.

I am sure you get the idea from this, take it one thing at a time, one set of cables at a time, the same ones if possible. On the Cables, if you can test them with each thing you found working, then test the next set of cables, this way you can eliminate a bad set of cables if you have one.

Then add in the receiver to the mix, and repeat the same steps. You need to isolate what is not working and that will likely either be common to all things not working, or introducing the issue to all other things even if they don't seem related.

The last problem I worked on like this was for a friend, it turned out it was is HT receiver that was the guilty party, and he had everything running though it, as long as the HDMI cable from the HT receiver was plugged in to the TV, things were not right even when the input source was from something else, I have no idea why.

I don't have enough info to tell but it sounds like your TV or receiver, this is why you need to get the receiver out of the mix and find of anything works right on your TV from some source, even if you have to trage out an old SD DVD or VCR and use the simplest connection to the TV possilbe, composite running a 480i connection.

You have a lot of variables, what you need to do is start eliminating the variables, cables, signal resolution, TV, Direct TB Box, receiver, Wii, etc...

I know this sounds like a pain but until you get it down to one thing at a time to known working things, then you will just go in circles.

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The Wii waves
Jul 11, 2009 3:41PM PDT

Makes me think it is a grounding problem, but it would affect the HD dish channels also not just the STD channels unless your getting HD from an antenna.

Yah do like there others say start with the basic set up and keep adding stuff.

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Thanks!
Jul 12, 2009 1:18AM PDT

Hey WildClay!

Thanks for the advice. All of our components run to our receiver (the Denon) and then out of the receiver to the TV. I unhooked all the components, removed the receiver from the mix and then tested each component directly on the TV in various inputs. The TV was still experiencing the issue. I'm fairly confident that it is an issue with the TV itself and not the receiver. Even just the Wii running solo on the TV causes the problem. I think we have a TV dying a slow, but sure, death. Agree?

Thanks again for the input.

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Yes
Jul 12, 2009 5:59AM PDT

Based on your test results and approach it would seem the TV can be the only issue, that it showed similar issues regardless of the input source, the inputs used, and different cables makes it a pretty sure thing. It would be hard to believe that all of yout external devices and cables failed at the same time and in the same way.

One last think you might try is to reset the TV to factory settings after recording the current settings, I don't know if you have kids or not or someone else who may have accidently changed some global setting, but it might be worth a shot to see. Other than that I think you are looking at a new TV.

Personally I have been very happy with the Panasonic Plasma sets, I have 2, a small one in my computer room and a 58" in my home theater room, mine are of the prior generation and I understand from reviews the new generation is even better. Just make sure on a Plasma that you get an anti-glare screen model. I watch in all kinds of lighting conditions and have no issue with glare, they did a really nice job.

As usual it pays to read both the professional reviews and consummer reviews. I look for trends in them and sometimes find subtle and often common themes if there are issues. I like to check cNet for both expert and personal reviews and comments, the vendor site for consumer ratings and commetns, and stores such as Best Buy and Amazon that provide consumer feedback and rating systems.

I also usually download the manual from the vendor site, the quality, depth and details can save you from rude surprises, like does it have the number and type of inputs and outputs you need, etc.

Good Luck and let us know how it comes out in the end.

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Here's a question.
Jul 12, 2009 12:01PM PDT

What happen if the TV is set for progressive and you are feeding interlace signals to it. I wonder what the effect would be.

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nothing
Jul 12, 2009 2:40PM PDT

I have my HDDVR set to 1080i and tv autos everything to 1080p (native).

I still think it is a grounding problem or maybe noise in the power line.

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Grounding?
Jul 12, 2009 11:58PM PDT

It would be odd for a grounding problem to just show up, however power line noise could be a source as it hit everything, but it still seems like a reach.

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All
Jul 13, 2009 5:14AM PDT

it takes is someone to take short cuts and not tighten down the grounding nut 100% and corrosion happens or something else, new or old, in the house has bad grounding and it is putting noise in the line.

He says he has DirectTv so that should be grounded outside; for me Dishnetwork had to move the ground because to was not grounded right, the 1st person took short cuts and just picked something he thought was ground but was not grounded, they also used too small of a guage copper wire for ground.

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Agreed
Jul 13, 2009 7:40AM PDT

But I did not hear anything about any changes happening except the TV starting to act up. You could be right it could be a ground issue or he may have put in a new dryer, or some X-10, stuff, I guess the possiblities are endless, but just having the TV take the main hit would still lean me to look to the TV first since he isolated out all of the other things, receiver, cables, etc.

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because
Jul 13, 2009 8:22AM PDT

the tv is the only way for one to see they may have problems, unless you have an oscilloscope to look for noise there is not very many ways to tests or know if one has a power noise problem. Everything else is useless as an indecater with out being pluged into the tv.. Wii will just sit there, the reciever, unless it is real bad so that messes with the audio, it can not help as an indecater.

The tv is the most sensitive of all electronics of 'bad' power and the only one that one can see the effects.

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Scope...
Jul 13, 2009 12:25PM PDT

You would need a LOT of noise to see it on a scope over the 120VAC however there are any number of AD noise line meters that will do the job just fine.

A simple solution would be to get a looooong extension cord and try plugging the TV in at different spots, perhaps even the neighbors house.

I just somehow doubt it is a line noise problem or a ground issue to that degree and it would not explain how they can get at least one function and device on the TV to work properly.

But who knows, stranger things have happened, my money is still on the TV.

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I am not sure you can do that....
Jul 12, 2009 2:43PM PDT

I am not aware of the the ability to force between p and i on the TV but never gave it any thought, my TV detects the type and sets itself to the source. I would guess, and it would be a pure guess, that if you could force progressive on an interlaced signal that you would get only every other line of the picture per frame, how that might manifest itself in the image I have no idea.

I have little doubt it would screw up the picture but I would think more than desribed here but it a good question, I guess he could see if he has a p and i setting that is "forced" and try one of his sources and change between them and see if that fixes the issue.

On the other hand, I can for a mode out of my HT receiver, when I "flip" though 480i, then 480p, and so on at other resolutions from my receiver I never have to change the TV, it may go blank for a second but I never have to change the TV settings.

I know because as odd as it sounds, on some 480i sources, the picture actually comes out better to set the receiver to output 480i and not let it convert it.

So if is receiver supports conversion in resolutions and between i/p he might want to try flipping through the various resolutiuons and between i and p and see if any combination clears up the problem.

That said, it would still likely meant the issue was with the TV and one mode was working and the other broken. Interesting question though.

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TV fixed but inputs not
Jul 13, 2009 12:06AM PDT

Hi all,

My wife was able to manipulate the signal coming from the HD DVR so the non-HD channels are no longer distorted.

However, we unfortunately still get the distortion from the DVD player and the Wii. We also hooked another DVD player directly into the TV and still got the same problem.

It looks like the TV simply can't handle the picture anymore. If we manipulate the signal before it gets to the TV as we can with the HD DVR we're okay, but anything else it's a no go.

That being said it looks like we are going to get a Panasonic Plasma - can anyone recommend a good quality receiver to go along with that to enhance the home theater?

Thanks so much to all of you for your thoughts and replies!

Dan

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Sony ES Series
Jul 13, 2009 12:16AM PDT

As I have mention in many posts I have been very happy with the Sony ES series, lots of audio codecs, great flxibility on assignment of inputs, and really clean / crisp sound, however I suspect my JBL speakers help on that.

You might look at the Sony STR-DA2400ES, just about ever codec there is and is mid-ranged in the ES line up.

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Sony Es Series
Jul 13, 2009 12:39AM PDT

Thanks WildClay - I'll take a look.

Best,

Dan