Sony forum

General discussion

Do ALL Sony LED TV's Smell BAD out of the Box ?

by Greg_KanataON / December 27, 2013 11:24 PM PST

Just bought a KDL 50R550A LED LCD flat screen TV. It had a chemical odor out of the box. It is of course worse when the Sony is turned on, and fills the room with a perceptible taint (and has now for days without apparent dimishment). The Sony runs VERY COOL (not even warm air felt at the vents), but the off gassing is there nonetheless.

Others have commented on the net, on these smells with various brands of TV's. Many have tried to dismiss these emissions as either belonging to a defective item (not normal), or as short lived (as disappearing after a few hours or at most a day or two of new product burn in). I dispute those suggestions. My parents had a Samsung that is still off-gassing with the same chemical smell that my new Sony is, after TWO years. And others have tried to 'burn off' the smell, over periods of weeks, and months, sometimes with a perceptible diminishment (but NEVER entirely), but OFTEN not. Understand that governments and industry do a POOR JOB of testing health-wise for the many new chemicals that industry creates each year (even single chemical testing, and never in combination as they appear in human blood).

I am interested in generating some discussion of this, and awareness of this with this thread. To say to U all, that things are probably NOT OK, and urge U consumers to give some thought to these things, and encourage U to fill discussion boards with your concerns. Sony and others care ONLY about sales and the bottom line. If U DO NOT EXPRESS Concern then your kids will continue to be a testing ground for new chemicals (and kids cancer rates are going UP, not DOWN).

We are taking our Sony back (I have NO confidence that the smell will be gone before our 30 day return period), and will try a Panasonic next (based on a recommendation from a lady that had the same trouble with a Samsung model).

Discussion is locked
You are posting a reply to: Do ALL Sony LED TV's Smell BAD out of the Box ?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Do ALL Sony LED TV's Smell BAD out of the Box ?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Link shows you may want to avoid today's electronics.
by R. Proffitt Forum moderator / December 28, 2013 5:24 AM PST
http://www.cnet.com/8706-4_1-0.html?username=Greg_KanataON seems to find you may want to avoid all gear today. We know with the removal of flux, Pb and more than the cleaners and such are going to smell different. If you feel these are toxic then campaign your government and vote with your wallet.
Bob
Collapse -
yes
by dburde1 / April 14, 2014 9:08 AM PDT

I had a Sony 70 that had the optical block problem then was replaced with a Sony 60 that has a bright blue line going right down the middle of the TV. Sony will only give me a 20 percent discount which is what it costs at best buy. They replaced a defective with a defective and only give 1 year warranty on both. I realize that there are lots of scammers out there, but this is not the case. I spent lots of hours trying to get the defective TVs replaced because both cost more to fix than what a new one does, and all that is done is ''go buy a new one''. Sarah Kepler helped me the first time and she cares. But that is the old Sony. Sarah is now with a different department and they won't let me talk to her. They won't download a picture or take an TV repair shop invoice saying its beyond repair. I bought Sony TV's all my life but will NOT continue because of the new so called Sony listens department. They will not stand behind their quality any more. Would you go buy a TV after the last 2 have been defective? And no one cares......I spent 4500 on the first 70 inch defective TV .And settled for 60 inch that was defective. Sony used to CARE.......Sure miss good people like Sarah Kepler...

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?