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Question

DNS Changer Virus

Nov 20, 2012 3:57AM PST

My cable internet provider sent an email telling me I have
the DNS Changer virus on my system. Well I got into the C: prompt, typed: ipconfig /all

They were right, as two of the DNS servers were on
their list of rogue DNS. They offered two programs
which I downloaded and ran, but neither one found
or fixed this virus.

What's a good next step? Thank you!

Discussion is locked

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Clarification Request
Which forum to carry on this discussion?
Nov 20, 2012 4:33AM PST

Also, with all the open discussions on this one, be sure to tell more why the usual cures didn't work.

In parting, why not set the DNS to Google DNS?
Bob

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Answer
A fix
Nov 20, 2012 10:05PM PST
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(NT) Nice link. Clean design too. Lovely.
Nov 20, 2012 10:53PM PST
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Sub-page available here
Nov 21, 2012 1:21AM PST

Clicking the above link http://www.dcwg.org will give you this page on cleansing your computer of DNSChanger: http://www.dcwg.org/fix/

More tools for removal and cleansing here as well as step-by-step instructions available.

Thank you user rsist34.

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Went there ... no help
Nov 27, 2012 2:34AM PST

I have been through all the screens on http://www.dcwg.org/
Nothing seemed to clean up the rogue DNS. I did the ipconfig /all
and the rogue DNS is still shown!

What have I missed? Do I need to reset my router and start over
or do I need to reload my operating system and start from scratch?

I keep getting nasty grams from my COX cable provider about
my existing DNS Changer virus....

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Tell more.
Nov 27, 2012 2:39AM PST