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Question

DNS being affected by malware

Mar 4, 2016 8:08AM PST

Alright so I have a gaming pc, it's barely one year old. I had to leave it at home when I left for college, and when I came back it said my version of windows was not genuine. I'd had problems with malware and viruses before going off to college. So I get the genuine version of windows back and connect it to the home router via ethernet. My computer says I have Internet access, but none of my browsers work, and none of my games such as League of Legends, Hearthstone, etc can get a connection. Whenever I try to look something up it says I have a DNS error, and I have already tried many things to fix this DNS issue. I have flushed the router, pinged the different browsers (if that's what you call it), and have run multiple scans with SpyHunter and McAfee in safe mode, safe mode with networking, and in normal mode. When I am in safe mode with networking, all of my internet connections work and everything is fine. When I am not in safe mode, nothing still works after trying all of these possible solutions. I'm considering taking to a shop to get everything sorted on it, but I figured I would make a post in these forums first to see if anyone else can give me some advice about this annoying issue.

Discussion is locked

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Answer
Spyhunter? Boo.
Mar 4, 2016 9:17AM PST

You can read all about that on the web. But if it's that resistant to repair, it's time to do a factory restore. That way it will work unless there's some hardware failure.

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Is Spyhunter terrible or something?
Mar 4, 2016 9:29AM PST

It's weird though, since I've been trying to solve the issue there have been like two periods of ten minutes where everything works perfectly, then nothing works again

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They have been rogue. Maybe better but now
Mar 4, 2016 9:56AM PST