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Question

dlink Dir-615 router

Oct 3, 2015 12:13PM PDT

Hi, recently switched to windows 10. Had issues with my internet port. I can now only receive wireless. In an attempt to get our computers on line again I think I created an unsecured link to the wireless. I tried to figure out how to put a password on it but there doesn't seem to be any help with doing this. The router is no longer supported by dlink. I found out how to do a reset (on this forum) and I did that but the open wireless connection is still there. Beginning to think it might be someone elses connection. I am in a 6 unit apartment building. I contacted my internet service provider to see if they had any suggestions but they don't. I would sleep better knowing that all my connection were secure. So long story short....how can I see what connections are mine and if they are how do I change one from open to secure ???? Im not very tek savvy so I really need some basic help .

Discussion is locked

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Answer
I see manuals for the 615 line at their web site.
Oct 3, 2015 12:22PM PDT

That doesn't help everyone but by support I'm guessing you mean phone support where they tell you to click here or there.

I can't dive in here but the manuals are there still. Share the exact version of the 615 so I can read the manual for your model.

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I have them plus website info
Oct 3, 2015 12:30PM PDT

I have the manual pdf and I contacted dlink and all they will say to me is that it is no longer supported unless I want to buy tech support. The manual doesn't tell you how to put a password on a existing connection. I thought rebooting the router would erase all previous connections. or does it ???

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This would be a first.
Oct 3, 2015 12:37PM PDT

Since I don't have the manual I can't read along with you.

And yes, tech support is rarely free. Even here you pay a little by helping others help you. That is, I'd need to read the same manual so you have to work a little by telling me the link to check or the full model number and version so I might find this manual.

As to the first, I think it's a lot to expect folk to configure the WiFi but we either learn, pay or rely on others.

Tell me where to get a copy of that manual you have.

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Version ???
Oct 3, 2015 12:35PM PDT

Where would the version info be ???
On the router I see H/W ver :C1 and F/W ver 3.11NA

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That's what I need. BRB.
Oct 3, 2015 12:39PM PDT

Again, it would be been faster for you to post a link.

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as for firmware
Oct 3, 2015 12:49PM PDT

I have never updated the firmware .....didn't realize that there were possible updates.
So orig from box.

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Answer
Here's the manual I'll read along with.
Oct 3, 2015 12:46PM PDT
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Sorry .......
Oct 3, 2015 4:37PM PDT

Didn't realize that I had to keep refreshing to see if you had posted.

There is nothing difficult about the manual it simply doesn't tell you how to put a password on after you create a connection only while you are setting a new one up. ( the connection was made a few weeks ago and I didn't realize that it was open to everyone) I have tried everything. I really would just like to delete it or disable it but it doesn't tell me how to do that either. I already reset it to supposedly factory settings and set it all up again with new passwords and password enabled wireless connections to our computers. BUT after doing all that the open connection is still there. It seems simple enough to just add a password but I can't figure out how or were .

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It's not that simple.
Oct 3, 2015 4:58PM PDT

One would have to change the encryption and it's easier to use the wizard. So why not use that wizard now? It's less work.

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will try that tomorrow
Oct 3, 2015 5:24PM PDT

I think the wizard only creates new connections.......not updates existing ones but I will try that tomorrow. I'm out east and its getting late here. Thanks for your patience and I will let you know if the wizard lets me update.

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It also replaces the WiFi setup on the router.
Oct 3, 2015 5:28PM PDT

This router is not like the new ones that you can setup 5 different hotspots. It has a single WiFI hotspot so when you set it, it wipes out the old setup.