Computer Help forum

Question

Distorted audio when gaming

Hi! I was hoping I could get an answer to my question here.
Everytime i play GTA V on my PC and play music at the same time, it stutters and distorts it's horrible tbh. I have no idea why and how and tried different things, reinstalled drivers etc. Nothing works. I've seen others with the same problem but can't find a solution anywhere.

I'm using Windows 10 on a HP notebook with an Intel i7 core and 8GB ram.
If there's any more information I should provide let me know.

Thanks in advance!

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Distorted audio when gaming
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Distorted audio when gaming
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: distorted audio

In reply to: Distorted audio when gaming

- Are you sure it's a gaming laptop?
- You try to listen to the sound of the game and the music at the same time? Or is the sound of the game turned off?
- Using the laptop monitor or an external one? If the last, what connection (VGA, DP, HDMI, ...?) and what resolution? What refresh rate?
- Listening to your laptop speakers or external ones? If the last, what connection (audio jack, USB, ...?)

Please provide exact model and a (link to) a Speccy as told in https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web .

I'm afraid it is some hardware limitation. Then you'll have use some different hardware. But let's see.

Post was last edited on June 6, 2018 2:55 AM PDT

Collapse -
/

In reply to: Re: distorted audio

Thanks for the reply!
-The laptop can take it from what I've seen, it's not a gaming laptop but it works and I can even multitask without problem while the game is running, that doesn't seem to be the problem but I could be wrong.
-I've tried both, sound on and off but the distortion keeps happening.
-I'm using an external monitor, HDMI. Res is 1920x1080, refresh rate 60fps.
-I'm using the audio jack, but it occurs when I'm using my laptop speakers aswell.
The link you sent doesn't seem to be working at the moment but I'll try again in a minute.
Again thank you.

Collapse -
Re: distorted audio

In reply to: /

I corrected the link, so it works now.

Are you sure the sound is set to use the audio jack, and not the hdmi? Does your hdmi monitor have speakers and are these distorted also (try a TV if necessary)?

Collapse -
Re: distorted audio

In reply to: Re: distorted audio

Collapse -
Re: distorted sound

In reply to: Re: distorted audio

Where is that distorted sound coming from then, if not from the monitor and not from the audio output?

Collapse -
Re: distorted audio

In reply to: Re: distorted sound

Sorry if I was unclear. I meant that it's doesn't have anything to do with my headphones or the laptop speakers. So it's a hardware issue then I think. But it's coming through my headphones.

Collapse -
Answer
A Speccy reading.

In reply to: Distorted audio when gaming

I have to lead I think this machine will have troubles like this on games like you noted. There are few FREE things to clear up to see if this helps before we go for dollar fixes.

1, DISABLE UPDATE SHARING.
Read how at https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

2. Close Chrome. It's eating a lot of memory and has too many Internet connections.

3. Eject that SD card. Any access can put Windows into slow mode for i/o.

4. The RAM is just single channel and a drag on possible performance. Install the next stick of same make and model to correct that.

Collapse -
Please post yout GTA 5 SETTINGS.XML file here.

In reply to: A Speccy reading.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Enter to win* a free holiday tech gift!

CNET's giving five lucky winners the gift of their choice valued up to $250!