Samsung forum

Question

Display issue gets 2 horizontal lines on the Screen.

by ivanv07 / May 11, 2012 10:14 PM PDT

I'm Ivan Thomas Vincent from India one of your member for Samsung products i have home appliances and Mobile phone of Samsung because i believe in Samsung and its innovations however this time i'm bit disappointed because i own a new LCD TV around about 15 to 18 months and last evening when i switched on the LCD i could see two horizontal lines in middle of the Screen so i thought of calling Service Desk Customer support to log a case for this issue which i did and Field Engineer came at my house to check the issue he came up with solution after testing that Panel of the LCD needs to be changed which will cost me half the price of the LCD which i purchased few months ago that was (27000/-)*INR i was shock to hear that however if this LCD performance is not good i would appreciate for a replacement or please help me for negotiation with replacement.Kindly check the attachment for the photo of faulty hardware.

Product Code Sequence Number Model Name Serial Number Purchase Date
VDE 1 LA40C530F1RMXL 20111020

Discussion is locked
You are posting a reply to: Display issue gets 2 horizontal lines on the Screen.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Display issue gets 2 horizontal lines on the Screen.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Display issue gets 2 vertical lines on the Screen.
by ivanv07 / May 13, 2012 10:54 PM PDT

Hello,

I need support with this issue is there some where i can get replacement or repair of my LCD.

All Answers

Collapse -
Answer
Hello over there
by Samsung_HD_Tech Samsung staff / May 14, 2012 4:46 AM PDT

ivanv07,

Glad to have you drop by. But just so you know, this forum is meant to mainly support US products and customers. And as you said, you're from India. So while I can't help you directly, if you want Samsung help, here's the Samsung India portal for support: http://www.samsung.com/in/support/main/supportMain.do

-- HD Tech

Collapse -
Display issue gets 2 vertical lines on the Screen
by ivanv07 / May 14, 2012 9:06 PM PDT
In reply to: Hello over there

Hi Tech,

Thank you for showing me a way out of this issue,hope i get some support.
Regards
Ivan.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?