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Question

Disk Usage 100% + blue screen sometimes on start up

Aug 9, 2017 11:54AM PDT

Hi, I'm new to this website but I desperately need help. First of all excuse my english if it isn't perfect but feel free to demand any clarification.

I'm a gamer and spend most of my time playing games, but recently I've been having blue screens sometimes when I turn my computer on with the error message "PAGE_FAULT_IN_NONPAGED_AREA (_hid_0738_1714.sys)" the blue screen says it will restart the pc on its own after collecting some information but after it reaches 100% the pc does not restart.

So I restart manually by holding down the power button and usually the blue screen doesn't come up.
That has happened a few times but since all I needed to do was restart I didn't think it mattered much. Now when I turn my PC on it is really slow and the disk usage in the task manager says it is always at 100%. I've looked it up and tried a couple things like disabling some background programs in the services.msc and disabling my antivirus (Avast) which seemed to be part of the problem and that helped quite a bit meaning that I don't have 100% disk usage at all times but it does still go up sometimes.

So looking at more forums/solutions I found a guy saying I might have corrupted files and to check I opened the command prompt and typed: sfc.exe /scannow which confirmed that I did have some corrupted files so to fix them the person said to do this command: dism.exe /online /cleanup-image /restorehealth
and an error came up: http://imgur.com/a/vSyGl

So that's where I'm at right now, is anyone able to help me with anything or has maybe tips on how else I could fix my pc ?
I don't really want to have to reset my pc but I will if I have to.

Discussion is locked

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Clarification Request
Info on my PC
Aug 9, 2017 12:41PM PDT

I forgot to mention I have had this PC for at least 4 years and have had no such issue up to now and info about the pc:
OS: Windows 8.1 64-bit
Processor: Intel Core i5-3350P CPU 3.10GHz
Installed ram: 12 GB
Graphics card: NVIDIA GeForce GTX 750 Ti

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Definitely a drive problem
Aug 9, 2017 1:36PM PDT

you should run chkdsk -f -r and then check the Events Log after bootup to see what all it found.

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hum?
Aug 9, 2017 2:20PM PDT

I typed chkdsk -f -r in the command prompt and it said "invalid parameter - -r"
Was I not meant to type it in cmd?

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chkdsk
Aug 9, 2017 2:31PM PDT

sorry, I use Linux and forgot windows uses / for the switch instead of a dash

chkdsk /f /r

Where to read the results




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I'll give
Aug 9, 2017 2:57PM PDT

Ok thanks I'll try and let you guys know of any progress

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Answer
Very similar to a recent job.
Aug 9, 2017 12:27PM PDT

While not an exact fit two recent jobs did something very similar. In the first job the HDD was the usual Seagate and we cloned it to a new drive and the issue vanished. On the second job the HDD seemed OK but the OS was banged up and could not do what you noted plus would not do the Windows 10 resets. On that one we had to wipe the drive and do a new clean install. After that the Windows 10 resets worked fine.

Because of W10's digital entitlement the second owner didn't have to buy a new license.

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Now that you added the W8 note.
Aug 9, 2017 1:30PM PDT

Post was last edited on August 9, 2017 1:31 PM PDT

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Ok
Aug 9, 2017 2:21PM PDT

Ok thanks I'll look into this.

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PS. About CHKDSK
Aug 9, 2017 2:49PM PDT

Post was last edited on August 9, 2017 3:10 PM PDT

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I'll give it a go
Aug 9, 2017 2:57PM PDT

Ok thanks I'll try and let you guys know of any progress

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Answer
Blue screens
Aug 9, 2017 5:47PM PDT

Before you try fixing this make sure you have a backup of 'your stuff'.
Just in case things go from bad to worse.

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How?
Aug 10, 2017 6:38AM PDT

Uhm I've never backed up a computer before how is that done ? I only have one drive.

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Re: how
Aug 10, 2017 6:51AM PDT

Copy everything you don't want to lose to a USB-stick, an external hard disk, the cloud or another computer. Or, if it's not more than fits on a few DVD's, burn it to DVD.

That's easy, isn't it?

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How
Aug 10, 2017 7:09AM PDT

Kees said it all.
I'll just add never/never/never run one of these machines without backups.
Years of saved stuff can vanish in a flash.

After you get your problem sorted get friendly with google about backup methods and programs.
There is no one size fits all.

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note
Aug 10, 2017 6:44AM PDT

Also everytime I go to Control Panel > System and Security > File History(where you're supposed to do backups) the window closes on it's own pretty much instantly.

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Answer
Should be done
Aug 19, 2017 4:20PM PDT

Hey everyone sorry for the late response, thanks for all your help. After the check disk restart I never got the 100% disk usage anymore so that probably solved it, but my blue screen problem isn't gone yet.
I think it may be because of my gaming mouse I'm not sure. Should I do a new post ?

Here is the log of the check disk in case you want to know for some reason: https://pastebin.com/TqhzphqC

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This is not good.
Aug 19, 2017 4:33PM PDT

"Adding 1 bad clusters to the Bad Clusters File."

The drive has run out of spare sectors and is not to be trusted.

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?
Aug 20, 2017 8:16AM PDT

What does that mean ? xd

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Fix ?
Aug 20, 2017 8:22AM PDT

Is there a way to fix what ever that is ? How can I know which file is the bad cluster file?

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I see the forums have revealed how to fix.
Aug 20, 2017 8:32AM PDT

You install a good drive. This one is dying.

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??
Aug 21, 2017 9:21AM PDT

What do you mean this one is dying, I can't afford buying anything. Is there no way to fix this?

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Repeating the question.
Aug 21, 2017 9:49AM PDT

Won't change my answers. You have many folk noting the drive is dying and why. The only workaround is to run some OS from USB and since Windows can't do that (well, it can but with a lot of work or cost so for this discussion it is not a fix) the means Linux on CD/USB/DVD is the fix today.

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Fix
Aug 21, 2017 1:32PM PDT

There is no way to fix a hdd that's going south.

You can continue to run chkdsk, as a short term fix, and watch the bad sectors grow until one day chkdsk won't run and then the machine is dead.

Those bad sectors are a warning.
You might have enough time to replace the hdd and then clone old > new, easy.
If the hdd dies your looking at a new hdd and then a reload from bare metal, painful.

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=(
Aug 22, 2017 11:15PM PDT

Ok well thanks everyone for your help.