Turn it off. Remove AC power, then the battery. Now press and hold the power button for 1 minute. Yes if this applies to your machine it is only seconds but I found people to not follow the directions and not hold the button long enough.
Let go of the button, insert the battery pack and then the AC power. Try again.
If it fails we then think about data recovery. Here's what I do next. Read http://forums.cnet.com/5208-7588_102-0.html?messageID=3080838&tag=forums06;posts#3080838 where a member shared how they used another CD to gain access to and copy out their files.
I hope someone can help me here... I noticed that my computer was slugging a bit, so I attempted to run my anti-virus software, but none of my programs seemed to be responding long enough to complete any tasks-
Windows Defender scanned without issue, but when I attempted to restart my computer, it comes back with the black screen saying
"A disk read error has occured, press Ctrl+Alt+Del to restart" and when I do that, it just continues to cycle through the same screens, and I can't get into Windows at all.
Is there anything I can do? I really don't want to lose all my files- as I had attempted to make a back up but wasn't able to in time.
Running Acer Aspire 7720Z series laptop
Model number ICK70
Any help would be greatly appreciated! Thanks in advance,