Then you have a warranty issue with those that make it and sell it. Call them and arrange for their support.
I cannot make my TV switch the LNBs using the built-in "LNB managing" feature included in SETUP.
I have a double LNB parabolic antenna with a DiSEC 2.0 switch installed, it works fine when I connect it to standard satellite receiver and I can switch between Astra 19.3 and Hotbird 16E with the DiSEqc switch. But not when I connect it to my TV instead. Only the "AA" LNB receives a signal, (from port 1, Astra) all the other three (AB, BA,BB) have no signal at all.
Any help? Thank you!