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General discussion

Disappearing icons, taskbar and program.

Aug 27, 2007 3:20AM PDT

I'm using a shared computer with 4 different accounts: two personalized accounts that are locked by passwords, a single general account and lastly, a guest account.

The problem I've encountered started yesterday, when the user of the first personalized account told me that her account was missing icons in the start button window. She fixed this by deleting and re-creating her account, since restarting didn't work, and she had backups of her files in a separate drive.

However, I suspect that the same problem persisted, and only a few hours ago I discovered that the Windows Live Messenger program on the general account had mysteriously vanished, leaving only the ordinary Windows Messenger. This too was easily fixed by downloading the installer, and initiating a repair function that came with it. The most recent event involved a missing taskbar in the 2nd personalized account, which was fixed by a restart.

I use Firefox for browsing the web, and so far only one known piece of Adware has entered the system, which is the MyWebSearch search bar.

My question is, are these problems pointing to some kind of malicious program or virus? Any help will be appreciated.

Discussion is locked

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Is anything else used to protect this computer?
Aug 27, 2007 5:50AM PDT

EG, a firewall, an anti-virus utility and any anti-spyware utilities?

When was the last time the computer was scanned by the anti-virus scanner and the anti-spyware scanners?

Mark

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Re: Is anything else used to protect this computer?
Aug 27, 2007 5:44PM PDT

I have the free edition of AVG and Ad Aware. They scan the computer daily, but so far no results have turned up. It might be a bad habit of mine, but I don't often rely on anti-virus and anti-spyware software, since I've heard that there are quite a few malicious programs that can avoid detection and such. But of course, I still have them running.

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In addition
Aug 27, 2007 9:39PM PDT