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Disappearing Download Box in IE7 Windows XP

First of all apologies if this has already been posted, I have searched and searched and searched some more but just can't seem to find any answers so I'm hoping perhaps someone here may help me.

I'm currently running Windows XP with IE 7 and seem to be having some big problems trying to download any files. However, this seems to be random. Occasionally I may download multiple files with no problems, other times I may download one or two but most of the time I can't download anything.

If I simply click the link to download the file the dialogue box breifly flashes on screen and then instantly disappears. If I right click and select save target as the "save as" dialogue box will appear but as soon as I press save the dialogue box will disappear again without starting the download.

My computer is connected to a network and all connected to the network are affected by this. The two desktop PC's are connected to the network via a cable (apologies don't know the right terms!) and the laptop is WiFi.

With the same PCs but using a different ISP and a different router we never had any problem. This started occuring approx 1 month after we switched ISP and got a new router. Unfortunatetly it's not possible to try the older router as it broke, and we've already borrowed another router from someone and had similar problems.

Any ideas what it could be? Is it an issue with IE7/XP or the router we are using? Or is it the ISP?

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Not sure but

In reply to: Disappearing Download Box in IE7 Windows XP

does your new ISP have limits on downloads?

If you didn't have problems with a previous ISP but are having problems now, then all other things being equal, (No changes to IE, no other software installed, no viruses, spyware etc), it points to the ISP.

Does your browser work OK otherwise, eg can you surf web sites without problems?

What type of file downloads?

Can you try another browser, eg Firefox?

Did this new ISP also install anti-virus, anti-spyware, and/or a firewall on your computer?

Which ISP is the new one?

Perhaps others here will have better ideas, eg router settings. What router are you using now?


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If it happens ...

In reply to: Disappearing Download Box in IE7 Windows XP

on 3 PC's (as I understand) with 1 router, 1 modem and 1 ISP, it's unlikely to be a PC problem. So it would have to be the router (or the settings), the modem or the ISP. A strange problem.
If another (borrowed) router didn't help either, that brings it back to modem, connection or ISP.

Things you can try:
1. another browser (Firefox in stead of IE)
2. a guaranteed malwarefree laptop (using hardwired connection, not wireless) from a friend or family member (be sure that every other PC connected is turned off, to prevent worms crawling into it)

If you've got problems with #2 even using different routers, it's sure to be the modem, the connection or the ISP. And that's all their stuff, so they would have to solve it.


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Follow Up

In reply to: If it happens ...

Ok well after downloading (with much difficulty!) firefox I can download with no problems what so ever.

In internet explorer the problem is with downloading all file types (exe, doc, pdf, mp3 etc etc) but is very temperamental. The best way I can describe it is you've just got to keep trying to download and eventually it'll accept the download, the dialogue box won't disappear and you manage to download the file.

Previously we had AOL, we are now with Virgin Media.

It's a netgear router.

IE7 works fine in all other respects and I can surf the web normall except the issue with downloads.

I guess I've solved the problem in the short term as I can use firefox to download but I'd prefer to be using IE7. Because I can download with firefox I'm guessing the problem MUST be IE7. Would you suggest a reinstall?

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Not a reinstall, but remove all BHO's.

In reply to: Follow Up

Browser Helper Objects are used extensively by IE but they are not certified or approved by anyone, and too many are 'at risk'.

Google will help you find a utility to remove all BHO's, and this is what I always suggest as the first step when confronted with IE problems.

Any BHO's that you need for specific web sites you regularly visit can be downloaded and installed again.

See if that helps.


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