Samsung forum

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Disable online frimware update messages

I have a samsung TV and every now and then get a message saying that new frimware is available and asks if I want to download. I completely want to disable this frimware update check. Is there a way to do that?

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Disable online frimware update messages -

In reply to: Disable online frimware update messages

hydra78,

What is the model number for the TV?

--HDTech

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Disable online frimware update messages

In reply to: Disable online frimware update messages -

Hi
The model number of my TV is LN40B750 Thanks...

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Disable online frimware update messages

In reply to: Disable online frimware update messages

hydra78,

Thanks.

I thought there was a way to disable those messages. Let me check with one of our TV specialists and see if they know. I'm not able to find a way to do that, but let me check.

--HDTech

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Disable online frimware update messages

In reply to: Disable online frimware update messages

Hi
Is there any update on this issue?
Thanks.

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Disable online frimware update messages

In reply to: Disable online frimware update messages

hydra78,

I did follow up, and found that we are unable to find a way to dis-engage the update notification.

Except for disconnecting the wired or wireless connection.

--HDTech

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Disable online frimware update messages

In reply to: Disable online frimware update messages

Thanks for the reply. I was talking to Samsung support on phone and was specifically told that my warranty will be VOID if I update the frimware. It has become tricky, why do samsung push online frimware if it voids warranty? Does this mean that Samsung is tricking customers so that they don't have to support their products under warranty?

This is completely false and misleading warranty policy from Samsung...

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