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General discussion

DirectX 9c Files missing or damaged.

Feb 18, 2006 10:59PM PST

How do I reinstall Direct X ? DXDIAG says I have missing and damaged files in Direct X. I downloaded Direct X 9c and tryed to install it. I can't find a way to uninstall the damaged Direct X 9c so the installer just says I have the latest version installed. Now what?? Here is a copy of DxDiag notes. ------------ DxDiag Notes ------------ DirectX Files Tab: The file system.dll is missing! The file d3d9d.dll is a debug version, which will run slower than the retail version. You should reinstall DirectX to get the latest version. Display Tab 1: No problems found. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found.
I hope you guys can help. I went to Micro-Ripoff oops Microsoft and all they want is a lot of money to help me with their product.

Discussion is locked

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Got a lot of good info there, thanks.
Feb 19, 2006 9:04PM PST

Coryphaeus, Thanks for your help. I'm a complete novice and am learning that I still have a lot more to learn. Thanks a million.

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DirectX Buster=DirectX Uninstaller
Feb 19, 2006 5:20AM PST

First, make sure you have the full DirectX 9c installer file downloaded to your computer. Then, use the DirectX Buster utility from the link below to uninstall the current DirectX:

http://www.dxbuster.de/index_e.html

Hope this helps.

Grif

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Thanks Grif
Feb 19, 2006 8:55PM PST

I have been to the web site you suggested. I'm reasonably sure I've downloaded the correct file. I placed it in a folder on my computer along with the full down load version of DirectX 9c; the version you can install with out being connected to the internet. I haven't tried it yet; I'm a complete novice at this sort of thing and a little apprehensive. I'll have to get my courage up. But I hate having things wrong with my computer. I really appreciate your help. If you think of anything more that might help me let me know. Thank You.

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Keng, Simply Run DirectX Buster and It Will..
Feb 20, 2006 9:38AM PST

..uninstall the previous version of DirectX..Double clicking on the DirectX Buster should run the uninstaller. Following the prompts should allow you to uninstall it easily.

After it's uninstalled, then run the other DirectX 9c installer.

Hope this helps.

Grif

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Problem
Feb 20, 2006 10:46PM PST

Grif, I tried to run the uninstaller. It is asking for things I haven't a clue what it is talking about. I'm in way over my head. It wants me to extract files from original xp cd. I have only XP Media Center Upgrade CD My Sony didn't come with CD. I can't do anything with this upgrade CD. I tried. No way to get to the files it ask for and no way to bypass that part I can find. Now what? I'm going to try Prayer. That's always good. Thanks, Your Student, keng2497

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Borrow An XP CD..Or...
Feb 21, 2006 9:07AM PST

..I believe you can use the I386 folder that is already installed on your computer's "C" drive. Your computer Product Key sticker should tell you whether you originally had XP HOME or PRO.. You should be able to borrow some else's CD and use that one.

Unfortunately, Media Center Edition is difficult to deal with.. And since Microsoft didn't design DirectX to be uninstalled, removing DirectX takes a little finesse. The instructions on your DirectX Buster tell you to follow the steps below:

This uninstaller uses your original XP or .NET CD to restore your original DirectX 8 files.
Extract these files to C:\DXTEMP! You must extract these files to this directory and run
the UnDx9.bat that uninstalls the DIrectX files in SAFE MODE. Enjoy!


So, if you can't get an XP CD, try skipping the "Wrong CD" error and "Continue" on to list the C:\I386 folder as the directory to search. You may also need to "create" the "DXTEMP folder on the C drive. Remember, it needs to be done in Safe Mode.

Hope this helps.

Grif

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It's Pro
Feb 21, 2006 4:14PM PST

I guess I should've told you more about my system in the beginning but it's covered pretty good in my Profile so I didn't think it needed to be repeated.
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name VALUED-1A5081B8
System Manufacturer Sony Corporation
System Model VGC-RA910G(UC)
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2992 Mhz
Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~2992 Mhz
BIOS Version/Date American Megatrends Inc. 1003, 11/16/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 227.75 GB (244,545,798,144 bytes)
Free Space 190.18 GB (204,206,272,512 bytes)
Volume Name Master
Volume Serial Number FCD358DC
Drive D:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 233.75 GB (250,986,160,128 bytes)
Free Space 211.52 GB (227,120,209,920 bytes)
Volume Name Slave
Volume Serial Number CC1BA34B
Lite-on DVD-RW DVD-RAM RW SHM-165P65
Sony DVD-RW DW-Q28A

Ok Grif I've sent you everything but a picture of me and my dog chipper. I've worried with this thing till I'm almost giddy. Almost???

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(NT) (NT) And Did You Follow The Steps I Listed Above?
Feb 21, 2006 11:22PM PST