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DirectX 9.0b

by fnerraw / June 30, 2004 4:53 AM PDT

I recently installed Directx 9.0b on my windows 98SE machine.. Now some links on some pages don't work with IE or Netscape. I get a "can not display page error". I'd like to uninstall direct x 9.0b and see if the problem goes away. Any suggestions?


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Re: DirectX 9.0b
by Kees Bakker / June 30, 2004 5:41 AM PDT
In reply to: DirectX 9.0b
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Corrupted, misplaced, or missing file.
by Cursorcowboy / June 30, 2004 5:52 AM PDT
In reply to: DirectX 9.0b

1. One or more of the twelve files listed in the article [Q281679] may be missing, damaged, or unregistered. Add to this, the files Dispex.dll (IE6SP1v5.6.0.6626); Vbscript.dll; Scrrun.dll; Jscript.dll; Olepro32.dll; Vbscript.dll; Rsabase.dll; Msscript.ocx; Cachevu.dll; and Iepeers.dll. Note that the last two or three are not default Win98 files and may not be on your system -- as others perhaps. If one is not, you'll simply get an error that the file name is invalid -- don't worry about it. In addition if any actually register properly, it simply appears that nothing really happened.

2. Download and use "IEFix" - a general purpose fix for Internet Explorer (Win 98/ME/2000/XP):

a. Registers Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll, Shdocvw.dll, [Q281679].

b. Refreshes Internet Explorer using IE.INF method. Note:

"Unable to Install Internet Explorer 6 on Windows XP (Q304872)"

"How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (Q318378)"

c. Initiates "SFC /Scannow" (Win2K&XP), [Q310747].

3. The article [Q249873] explains the Regsvr32 tool (Regsvr32.exe) used to register and unregister object linking and embedding (OLE) controls such as dynamic-link library (DLL) or ActiveX Controls (OCX) files that are self-registerable. The article provides an error message list and describes possibles causes. If the registration of a control is unsuccessful or you need developer information about troubleshooting unsuccessful OLE control registration attempts, see "Q140346 - Possible Reasons for OLE Control Registration Failure".

a. When browsing a Web page, you may receive an error message similar to one of the following and could be caused if the URLMON.DLL file is not registered [Q306831]:

An error has occurred in the script on this page.
Line: line
Char: character
Error: Class not registered

b. Or on the Status Bar, you may note the following information:

Done, but with error on page

Note: And if you double-click the Status Bar message and then click Show Details, the above message may be rendered.

4. If you are unable to connect to any secure sites:

a. In the IE Main munu, click Help, About Internet Explorer.

b. If the Cipher Strength: entry reflects "0 Bit", apply the fixes outlined in (Q261328).

c. Supplemental reading (opens in a separate window): "Cannot Gain Access to Certain Secure Web Sites (Q246725)."

5. Embedded within Shdocvw.dll and certain other ?.dll files on your own system are several informational HTML pages that may display to render information. These pages are stored in this way to reduce the number of files actually included within an Internet Explorer package to prevent the need for IE to maintain HTML files and to provide certain error messages during its use. To access and render an HTML pages, the res:// (resource) command is used with an ?.dll file name and the name for the HTML page to be loaded. The res:// command will load an HTML resource from a specified ?.dll file, [Q218155].

a. Iexplore.exe, is basically a wrapper program for two browser ActiveX controls: Shdocvw.dll (also called the WebBrowser Control) and Mshtml.dll that provides all of the functionality of the browser. Messages of these types are specified in the following two registry keys as an example. Users may even edit the key information contained prior to the last period and following the last back-slash in these example to cause the displayed information to be anything they want:



res://shdocvw.dll/navcancl.htm - an information page appears when the user gets a failed connection to a URL. The many types of connection errors include proxy server errors and invalid URLs (Action cancelled)

res://shdocvw.dll/offcancl.htm - an informational error appears when the user tries to view in offline mode a page that is not available in the cache (Action cancelled)

res://shdocvw.dll/dsnerror.htm - an informational error appears when a connection to the Web has been broken or URL address cannot be resolved (Cannot find server or DNS Error Internet Explorer)

b. Notes:

(1) URLs of this sort may be typed in the Run line, or Address bar to open the resource provided the same operating system is used.

(2) The pointer for these type displays can usually be ascertained (at least on my system) by hovering the mouse over the Status bar item. As an example, sometimes I'll see "res://C:\WINDOWS\shdocl.dll/dnserver.htm#(followed here by the URL which does not display).

c. Technically, these reported messages (particularlly if they are simply a notice in the Status Line of the browser) are not inductive of finding a solution since the message is nothing more than a page rendered by IE, similar to a 404 page everybody is familiar with:

"]IE's friendly 404 error" (click to see a screen shot) - The page cannot be found!"

Friendly HTTP error message [the last two lines, are shown only when the option, Show friendly HTTP error message check box has been set (Tools, Internet Options, Advanced Tab)]:

Specifies whether, when there's a problem connecting with an Internet server, to provide a detailed description, with hints on how to correct the problem. If you clear this check box, you will just see the error code and the name of the error.

d. A possible solution would be to click Tools, Internet Options, Programs and then click Reset Web connections to see if the anomaly is repaired. Clicking this resets the default IE settings for home and search pages, and prompt to make IE the default browser. It only resets these settings if another browser had been installed after IE and that browser has changed them.

e. Supplemental reading:

(1) "Internet Explorer Cannot Open the Internet Site... (Q175722)."

(2) "Unable to Connect to Secure Web Page Using Internet Explorer (Q181147)."

(3) "Error Message: The Page Cannot Be Displayed . . . Cannot Find Server or DNS Error (Q265847)."

6. The article [Q320162] states that after you connect to the Internet and then try to start Internet Explorer, the home page may appear to stop responding for up to several minutes, or not open at all. Or, the browser itself may stop responding and must be restarted. This behavior may occur if certain versions of the Msbb.exe file (a component of the n-CASE program from 180Solutions, Inc.) is running in conjunction with certain versions of the software.

7. The article [Q271583] discusses the following two problem which may occur if the Auto-Select option for encoding is not disabled. To do so, on the View menu, point to Encoding, and then click to clear Auto-Select option.

a. When a Web page is viewed, a blank page may only be seen where the body of the document should display and only the Headers and Footers may be visible.

b. When an e-mail message in OE is printed, a blank page may print with the Header (To:,From:,Subject, and so on) and Footer information of the e-mail message only.

8. The article [Q202489] states that Global language detection occurs automatically in IE if the Auto-Detect option (on the View menu, point to Encoding) is selected. Since most Web pages contain information that tells the browser what language encoding (the language and the character set) to use -- corresponding language support files must be installed through the IE add-on page, or by clicking the encoding items in the Encoding menu -- the Help file indicates IE will automatically prompt a user to download files as needed). This does not ensure correct font usage however. If the page does not include that information (and you have enabled the Auto-Select feature), Internet Explorer can usually determine the appropriate language encoding to use. However, if the correct language setting cannot be determined automatically, manually set the known appropriate language.

9. The article [Q283807] discusses a problem concerning the display of a red "X" or a placeholder - blue triangle, and green circle if Encoding has been set to anything but Western European (Windows) -- something I have not experienced nor do I believe it, but anything is possible. However, if all else fails and this anomaly is experienced on your system, try anything.

10. Supplemental reading:

a. "Description of General Internet Error Messages (Q151117)."

b. "How to Use Security Zones in Internet Explorer (Q174360)."

c. "Internet Explorer Does Not Save Connection Settings (Q191451)."

Note: When you start Internet Explorer, your modem may not dial your Internet service provider (ISP), and you may receive an error message similar to "Internet Explorer could not open the Internet site http:// Web address" or "A connection to the server could not be established".

d. "Problems Using Internet Explorer with Incorrect Hosts File (Q219843)."

Note: Error messages: 1) IE cannot open the Internet site Web address . A connection with the server could not be established, or 2) IE cannot open the internet site URL: Web site the connection to the server was reset.

e. "The Page Cannot Be Displayed (Q230206)."

f. "WINUP - Errors Using Windows Update Through a Proxy Server or Firewall (Q241783)."

g. "Cipher Strength Appears as 0-Bit in Internet Explorer (Q261328)."

h. "Page Cannot be Displayed" or "Timeout" Error Messages When Browsing the Internet (Q262264)."

i. "What to Do When You Receive "The Page Cannot be Found" Error Message in Your Browser (Q264284)."

j. "Error Message: The Page Cannot Be Displayed (Q293427)."

11. Otherwise for a list of articles to browse through, click this "link." Please note, this list was generated simply by searching the Microsoft Knowledge Base with the parameter "the page cannot be displayed" only.

Note: Clicking this link opens the linked-site in a separate window for your convenience, and once open any item of interest should be opened in a separate window for viewing/reading. Scroll down to "More Support & Troubleshooting results" and click to display all the articles. After finishing, simply close that window and you'll pop right back to the main list which requires no refresh -- regenerating a window which has been written over and progressed back to can be time consuming as you may well know.

12. When using Internet Explorer and it has gone through a lot of changes or is seemingly branded -- a different name in the top colored bar or there is something besides the "turning world", it might be to your advantage to restore IE to default -- hopefully. Close IE first. Click Start, Programs, MS-DOS Prompt, and then type the following line, and then press Enter. After typing this line and pressing Enter, type exit and press Enter to return to the Windows environment:

c:\windows\rundll32.exe iedkcs32.dll,clear

Note: iedkcs32.dll is the customization DLL file issued by Microsoft for just this purpose and resides in the system folder. The file is contained on many of the media issued by them including the Win9x OS, Internet Explorer CDs, and a host of others. In addition, if the folder containing your Windows OS is not so named, remember to change that word. Also note however, if there was nothing to clear, nothing seemingly happens.

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