Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Dimension 8300 will not run--tried a multitude of "solutions

Oct 17, 2010 5:45AM PDT

1. I have run all the diagnostic tests and all passed. All 4 lights are on green.
2. I tried several solutions suggested here--Avast found nothing on full system scan. AdAware found 1 item which I removed--didn't help. I ran Malwarebytes-Anti-Malware and removed what it found. Also ran 2 Windows malicious spyware removals--nothing. Other suggested programs required Internet connection which is impossible in Safe Mode.
3 Nothing will run now in normal mode. Windows starts up and the screen goes black.

4. McAfee comes free with FIOS and now shows it needs a fix which will not work due to no Internet connection. It never does seem to find anything, but haven't had any problems until now. I have not updated to SP3 or IE 8--Verizon says both will cause problems with network and unfortunately, one computer on the network got IE 8 automatically.

5. So--what to do next??? Would installing SP3 from a flash drive help? Although the computer is 6 years old, I'd rather not have to deal with a new one in a hurry. Some peripherals will not work with Windows 7 and I hear 8 will be much better.

Summary: Dell Dimension. XP SP2 Pentium 4, 3.00 Hz 2.99 GHz, 1 GB RAM. Internal HD--80 GB and 250 GB.

Discussion is locked

- Collapse -
Since all that runs.
Oct 17, 2010 5:57AM PDT

I wonder why the OS isn't being reinstalled? XP can become so damaged that repairs become impossible or rather take more time than a reload.
Bob

- Collapse -
reinstalling XP
Oct 17, 2010 6:10AM PDT

I thought of that, but remember the last time I had to do that--it was a problem for me and didn't solve anything. I don't know what caused my problem--it just stopped working a few days before we left for a trip and I didn't have time when I got back since I was leaving again shortly. I think I will lose everything if I reinstall Windows and am not sure how to back up on an external HD. I have copied quite a few things, but would like to have my saved email and other things I can't reinstall from CDs.

Any more input for this? Thanks.

- Collapse -
Sorry no.
Oct 17, 2010 10:29AM PDT

But I have a method I use for those that can't backup and need a working machine. We remove their hard drive, install a new blank one and then the OS and Dell drivers. If that fails we fix the machine but your posts read like a damaged OS.
Bob

- Collapse -
misreading you, maybe
Oct 18, 2010 7:16AM PDT

You said "Other suggested programs required Internet connection which is impossible in Safe Mode". Did I misread you, or did you misquote? Where was Safe Mode with Networking?

- Collapse -
solution
Oct 30, 2010 9:36AM PDT

Thanks for your suggestions. I had my computer checked and Windows would not reload. It was checked further and this is what was found--Power supply was running about 65%, one memory slot was shot and something else. It wasn't worth getting a 6 year old computer fixed so I had a new one built and both hard drives from the Dell were installed. Now I have to figure out what to delete and what to leave! Some programs will have to be reloaded since I now have Windows 7. It will take time to get all running smoothly. I am just glad the hard drive wasn't shot!