Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Dimension 5100 Recovery CD Question

Nov 8, 2009 12:00PM PST

Hi, I am trying to fix my friend's computer which got infected with lots of trojan viruses.

My friend accidently deleted the programs that allow me to create a Restore OS CD to restore his dell computer.

He did not create any restore CD. The partition is still on his hard drive.

We can not create the recovery OS CD because he accidently deleted the program that allows us to create the CD.

Please help me. I don't want to call Dell support and pay $$ for something that is still on the computer.

What program can I use to read this partition and create the recovery OS CD?

I repeat, my friend did not (never) created this recovery CD.

Please help. Many Thanks!

Discussion is locked

- Collapse -
If it hasn't been screwed up already,that system.........
Nov 8, 2009 10:34PM PST
- Collapse -
If it hasn't been screwed up already,that system
Nov 9, 2009 2:49AM PST

Hi,

thanks for the suggestions, but it didn't help me at all.

Let me clarify a little bit:
1. CTRL F11 does not work on dimension 5100
2. In Windows, click on Start and goto Programs and Dell Recovery program => THIS HAS BEEN DELETED AND ALL OF ITS FILES BEEN DELETE

So, what I am stuck with is a good partition, no recovery CD has been made.

My question is How can I create a recovery CD without the Dell Recovery utility in the Programs?

Thanks