should have Dell PC Restore in a hidden partition on the hd.Simply speaking,that's a ghost image of the hd when it shipped new from Dell.
You can access the partition by reading this article:
http://support.dell.com/support/topics/global.aspx/support/dsn/document?docid=181316#2
Hi, I am trying to fix my friend's computer which got infected with lots of trojan viruses.
My friend accidently deleted the programs that allow me to create a Restore OS CD to restore his dell computer.
He did not create any restore CD. The partition is still on his hard drive.
We can not create the recovery OS CD because he accidently deleted the program that allows us to create the CD.
Please help me. I don't want to call Dell support and pay $$ for something that is still on the computer.
What program can I use to read this partition and create the recovery OS CD?
I repeat, my friend did not (never) created this recovery CD.
Please help. Many Thanks!

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