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Resolved Question

Digital Camera Obsolescense

Aug 31, 2011 7:41AM PDT

Remember when a camera would last a lifetime. The reliability was taken for granted. Well about 5 years ago I purchased a SONY DSCH5 camera for $850... it was the lastest and greatest. I enjoyed the camera and have some great memories using it to record my expereinces. About a year and a half after I purchased the camera the Shutter Butoon popped off. I sent it away and for $125 it was repaired. I used it for another 3 years then suddenly the lens would not extended and the camera would not boot up. Yes I did all the things I had to in trying to fix it but to no avail. So, I enquired about the cost of fixing it... yes for a mere $210 I could get it fixed. Now if I want a five year old camera to work again the total invested is $1185.

I am sadly disappointed in SONY... its quality and reliability. Based on this experience I will likely not purchase another SONY camera again. But then what do you purchase.

I am asking this to see which brand of camera provides that old lifetime assurance of a camera that will always work...

SONY is out... what is in? NIKON, Canon, ????

Discussion is locked

BryanReid has chosen the best answer to their question. View answer
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Clarification Request
Digital Camera Obsolescense
Sep 2, 2011 10:45AM PDT

Excellent question. I have a 1965 Nikon FTN. It's shutter speed is still within 10%.
I also have a slew of other Nikons from the early Coolpix to a D300 and oh yes a Nikon Hi 8 video which is a Sony but with a Nikon lens.

Best Answer

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Digital Camera Obsolescense
Sep 3, 2011 4:43PM PDT

I bought a number of cheap digital cameras to see How they worked .the picture quality keep going up and price down.Then I thought it stabilized .I was wrong .I spent $1600 on an 8mp cannon rebel EOS .$550 on a second lends .For birding .Had to send the lens out for cleaning.It was not any better than the Olympus $200 cannera it replaced .The Olympus .stop focusing.When I saw a Kodak easyShare Z981 on sale I bought it It has 26x optical zoom and 14mp resolution .It was $300 about now selling for $250.
I will not spend $1500 for a better lens for the 8 mp camera .Unless you want to impress other people I would get any camera that feels comfortable to hold .I'm not spending more than $250 on another camera again.Thay are not finished making them better and cheaper yet.

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Answer
I remmebr my 35mm.
Aug 31, 2011 7:48AM PDT

It could last a lifetime but it seemed that every few years it was in the shop for some cleaning of the mechanics. While it did last, the amount of money we spent on film and that occasional shop work is lost on today's users.

Here's the lesson. Do not over invest in this stuff. Figure 5 years on today's gear.
Bob

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Quality
Aug 31, 2011 10:44AM PDT

So Bob,
There is no camera out there that stands for quality and reliability you say.
Yes... I know... I saved on the cost of developing but really... should we expect it to last at least a dozen years without spending a ton of money to keep it running... ???

I did take the camera completely apart and admire the engineering...

Give me something that is made in Germany... now they know how to engineer quality and reliability into anything.

How about Nikon... you pay a lot more but will it last... or will you need to keep dumping money into it to keep it afloat? I could always buy a sailboat instead.
Bryan

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First let me hide.
Aug 31, 2011 10:49AM PDT

I'm just an electronics designer and there are too many parts that are used with about 5 year life spans. Some go longer, some shorter but nothing is as solid as the mechanical things of old. That is we have chemicals and foils that don't stand up to time.

Need proof? Look at the maker's warranty period. If they won't give us over a year, the message is clear.

If you have an electronics engineer around, ask them to show you a data sheet on a very common part, the electrolytic capacitor and hopefully they'll show you the expected life spans of just this one part.

Now back to the rest of the design and each part has some life span. Add a little humidity and heat to speed up the process.
Bob

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Slide Rule Calculator
Aug 31, 2011 11:35AM PDT

Cameras of yesterday were largely mechanical. There were very few controls. Like a slide rule calculator, it could last virtually forever.

Cameras of today are extremely sophisticated electronic devices, and digital technology is still advancing rapidly. From both a manufacturing and consumer standpoint, it doesn't make sense to make or buy a camera that will last forever, when newer technology keeps bringing improvements to cameras.

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Have the slide rule.
Aug 31, 2011 11:53AM PDT

And the manual for it. Still works but it's now only for show. Guess it's time to pull it out and in a meeting pull it out, slide it around and shout "you're off by 2 Volts."
Bob

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Camera Reliability... SONY is 6th... No Wonder
Aug 31, 2011 12:05PM PDT

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PC Mag has just published its last reliability survey for digital cameras.

The overall ranking is as follow:

#1 Nikon 2: Canon 3: Panasonic 4: Casio 5: Konica Minolta (ranked separately from Sony) 6: Sony 7: Olympus 8: Pentax 9: Fujifilm 10: Kodak 11 Samsung 12: HP and 13: Vivitar.

The ranking for the dSLR category is as follow:

#1 Nikon & Canon (tie) 3: Pentax 4: Olympus 5: Sony 6: Konica-Minolta 7: Fujifilm 8: Kodak.

Readers are asked to fill up a questionnaire and give a mark for their own cameras in various categories. You're your own judge about the value and the ... reliability of such a reliability surveys. For one thing, criteria like "image quality" are considered, which not what I'd call reliability, not to mention that the mark is entirely subjective; for another thing some of the differences between manufacturers are very small. Nikon gets an overall mark of 7.5 and Canon 7.4. Is this different significant, or should Nikon and Canon considered as tie for 1st place? Probably the latter.
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Another Ranking
Aug 31, 2011 12:49PM PDT
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Polaroid
Aug 31, 2011 1:08PM PDT

Having Polaroid in the survey seems out of place.
Polaroid does not manufacture any digital cameras.
They re-brand no-name cameras from China.

Polaroid is no longer the company we once knew.
It is only a marketing arm of a company that finds overseas partners for American companies.

..

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Polaroid?????
Aug 31, 2011 2:32PM PDT

Maybe I am missing something....

Thanks Piston... for the other link will have a look.

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Polaroid
Aug 31, 2011 3:35PM PDT

I think the fact that Walmart and Target sell Polaroid cameras probably means there are a large number of them sold, a quantity great enough to generate the numbers that would put the company on the list, regardless of the company's re-branding approach.

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So It's a Canon Rebel is it?
Sep 1, 2011 3:44AM PDT

On my budget rather than a Nikon (which is my choice), I would be as well off buying a Canon.
I am glad to see the data supports my claim that SONY lack quality and reliability.

Now which Rebel? Any info that would help in the selection?

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Huh?
Sep 1, 2011 4:32AM PDT

Where do you see the data saying Sony is less reliable? In the Squaretrade findings, it says they are more reliable than Canon or Nikon, at least for cameras under $300. There is no mention of Sony's DSLR's at all, but Sony DSLR market share is teeny tiny compared to Canon and Nikon.

That aside, choosing a DSLR is mostly about what features you deem necessary. More expensive models are theoretically more durable because they have magnesium bodies instead of plastic, pentaprism viewfinders instead of pentamirror, etc. More expensive cameras give you more controls as well. Nikon makes cameras in the same price ranges as Canon; they are not more expensive (although their lenses can be).

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Answer
Older Cameras Were Different
Sep 2, 2011 11:59PM PDT

Older cameras were mechanical devices, with little levers and gears and whatnot. If you didn't abuse them they could last basically forever.

Modern digital cameras are quite different. Many of the low-end dSLRs are more like older cameras but substitute an electronic pickup for the film. Aside from the auto-focus and vibration reduction device, which on a Nikon is located in the lens rather than the camera body, the camera body can last a good while (and I haven't yet had a lens fail, either). I have a seven year-old, fairly basic Nikon D50 that's still as good as the day I bought it. I sort of wish it would give me some excuse to get a D5100 or, if I hit the lottery, one of those fabulous D3s things, but I believe my old D50, even at "only" 6 megapixels, will outlast me and serve all my legitimate photography needs for the rest of my life.

Those little pocket cameras are another matter. They have all sorts of machinery built in to focus, extend the lens, lift the lens cover, and do all sorts of things. Because these require a lot of tiny little electric motors and all those moving parts they have a limited lifespan. Although I'm sure some brands are more meticulously assembled than others they ALL will have a limited lifespan, particularly in light of the fact that their portability results in them getting knocked about a lot in the course of regular use. I have a five year old Canon PowerShot SD1000 that I use a lot (it fits easily in my shirt pocket, which is a lot easier than lugging my big, heavy Nikon bag with all those lenses around) but it's gotten to the point now that it sometimes doesn't focus quite as quickly and accurately as it did when it was new.

The little compact cameras are basically disposable, if you consider something you need to replace every five years or so as being "disposable."

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SONY's DSCH5
Sep 3, 2011 1:30AM PDT

I agree with all that has been said except for the matter of SONY having quality and reliability in their cameras or at least in the DSCH5.
Somewhere in all of this it was stated that a camera over $300 should last for sometime. I paid well over $800 for the SONY DSCH5... along with the $125 to fix a shutter button that appears to be a manufacture default as there are so many cameras with that problem... So... that $300 mark for SONY at least is a not legitimate.

I am looking at either a Canon or Nikon for my next camera. Canon PowerShot SX230 HS Canon PowerShot SX210 IS $199 - 299 Nikon Coolpix S9100 Nikon Coolpix S8200

Any comments before I proceed?

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Personal Experience
Sep 3, 2011 2:17AM PDT

You are basing your opinion on the experience of one camera. Just because your Sony camera had problems does not mean every example has has them, or that its repair record is worse than others. This is born out by the Squaretrade report, which is not based on an opinion or a survey, but on warranty claims. It is in Squaretrade's interest to publish an accurate report, because it is more profitable for them to sell extended warranties that never require any claims.

But that's okay. It is perfectly understandable that you would not want to buy another Sony; if I were in your shoes I probably would not either. I'm curious though...how did you manage to pay $850 for it? When the H5 was released, it carried an MSRP of $500.

Canon and Nikon both make good cameras. Whether or not they will fail in a few years is another matter...you might be one of the unlucky 15.6%. Note that according to Squaretrade, Canon is slightly more reliable than Nikon. Regardless, they share honors for the top spot in a recent travel zoom camera comparison test:

http://www.dpreview.com/reviews/q311travelzoomgrouptest/

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Conclusion...
Sep 3, 2011 11:04PM PDT

Yes... $850 at London Drugs that was back in 2006. I appreciate your input and that of TEDFIN.
That would be Canadian$$... maybe that's the rub... our Dollar is a little better now.
OK... from what you say... any camera that feels good and delivers a good picture is OK... I just have to live with obsolescense... which is a rub for sure. If over the coarse of 5 to 10 years I purchase several cameras because of the poor reliability... it might be wise just to bit the bullet and purchase a professional camera and be done with it . In looking up problems with the Sony on forums... it appears the two main faults with the camera is exactly the same... shutter button popping off and the lens sticking and shutting down the camera. In some ways it reminds me of a vehicle... the deal between the manufacturer and the repair shops.

Nevertheless... I think I will go for one of the two Canon camera... and hope for the best. A compact high zoom camera is likely the best as I do a lot of hiking and skiing. On hikes I need the zoom to stay well away from some of our more interesting wildlife creatures... i.e. Grizzlies.

So... that about does it... I have appreciated everyone's input.

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Size
Sep 4, 2011 12:50AM PDT

Personally, unless size is an issue, I want a bigger camera. Compacts are too small and slippery. Not literally slippery, but so small that there's little to hold onto. The Canon SX130 has the same zoom range as the SX230 and the same photo quality. You give up some features, but it has a larger body and a much cheaper price.

If you want a LOT of zoom range, the SX30 has a whopping 35x lens. It has the same form-factor as your old Sony, so plenty to hold on to (but less portable as well).

I don't believe extended warranties are worthwhile, but a Squaretrade extended warranty would be about $50 for three years, or $75 with accidental damage coverage.