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Question

Digital Audio Player model YT-03 recognized but not visible

I have a HP Pavilion dv6-6163CL laptop with Windows 10 Pro x64. I connected a MP3 player model YT-03 like the one shown in this picture: https://prnt.sc/mql1k7 and what happened next is that my laptop recognized it, installed the drivers automatically and when the set up was done, my computer's audio went off.

I checked my system's sound and it wasn't mute, then opened Youtube and even played a movie with VLC player but still, no audio. When I decide to unplug the mp3 player from the USB port, the audio came back on.

Even though my laptop recognized the mp3 player, it was not visible on "My PC": https://prnt.sc/mql76v .

A curious thing about the mp3 drivers: when I am checking those on the device manager console, it recognizes the mp3 player as the "D" unit in the "Portable Devices" section and as "Speakers (CD002)" in the "Audio inputs and outputs" section, at the same time. Check the following image for reference: https://prnt.sc/mql6x8

Then, using the Device Manager console I tried to scan for hardware changes, disable, enable, update, remove and reinstall both drivers, but still having the same issue recognizing the device without being visible and my laptop's audio going off.

Any suggestions or help for this problem will be highly appreciated.

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All Answers

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Answer
Support is non-existant.

In reply to: Digital Audio Player model YT-03 recognized but not visible

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PS. It shows as a MSD.

In reply to: Support is non-existant.

Drive D:

Copy your MP3 files there, eject and play.

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The device is not visible

In reply to: PS. It shows as a MSD.

I cannot copy any files in my mp3 player. Even though my laptop recognizes the device, it won't show it for me to open it ---> https://prnt.sc/mqlsu9

I will try the options you posted on what playback device is using to change it and set the mp3 as a MSD. I am not well documented on how to do it but, I'll see what I can find and come back with updates.

Thanks.

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Since D: is showing

In reply to: The device is not visible

Did you try typing in D: in Windows Explorer?

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Just a note about Windows Explorer.

In reply to: The device is not visible

WE (Windows Explorer) can be set to hide drive letters. There are so many articles about that that I'll skip writing more about that and just type D: in WE.

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Update

In reply to: Just a note about Windows Explorer.

Ok, I did what you told me, I opened the WE and typed D: and I received the following message: https://prnt.sc/mqw43t , also I tried something new, I checked if my mp3 player can be actually seen on Disk Management and I had this: https://prnt.sc/mqwaek , it's showing as "Removable" and "No Media".

Any ideas?

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Looks like another dud.

In reply to: Update

A google on that model only finds there is no support and these tend to be hit or miss if they work. Remember I can't guess it's not in stock form etc.

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