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General discussion

difficulty finding customer service on download.com

Feb 16, 2007 3:04PM PST

I am the only one not receiving answers from customer service and it was a pain in the *** to find help from the beginning. I am trying to open a file from ms word and when it opens it says wordpad and the document has tiny squares in it.and the pages overlap each other. I ask download what the problem was after looking for help for 30 minutes and they will not answer.

Discussion is locked

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Give the forums a shot.
Feb 17, 2007 12:12AM PST

But you'll have to tell more than what you posted.

Bob

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Why not open it in Word?
Feb 17, 2007 8:43AM PST

Or do you not have Word installed on your machine?

P